ok this is a bit of a story. 1. did a windows security update- everything went nuts I kept getting the blue screen of death and no software applications would work. a. came online to techspot and did the 8 steps used for possible maleware infection. but after they were done the comp was still not functioning right. 2. called windows XP and was talked through reinstalling windows XP Pro onto my computer but nothing would download from windows update. ( was able to install my Geoforce drivers with no problem.) a. did a Dail - a - fix and SP3 downloaded fine but nothing else will.. In addition to this when I try to start my Ever Quest 2 it crashes..