twiggyblue
Posts: 16 +0
ok here goes.
on 10/16 I noticed that windows had done a auto update to my system it was a safety update for office xp...
Everything went down hill from there aol would not work and neither would my Macafee security center. (free with paid accounts on aol) I reinstalled aol and tried to reinstall Macafee.. aol went ok but Macafee still says I am unprotected and I keep getting the blue screen of death or error that say""we're sorry so and soo had to shut down ect." then it asks to send a report to Microsoft. I did a system restore but the same issues still are happening so I'm thinking virus..
I contacted Microsoft windows XP help and we did a few things and ran a scan through my c drive (I have 2 operating hard drives) he suggested I do a Microsoft virus scan and it did claim to remove a virus on the D drive but the issues still perasist. I can't download anything including a new virus scan I need some help.. if I have to format I'm good with that because I do back up everything but I don't know how to do it with 2 Hard drives.
on 10/16 I noticed that windows had done a auto update to my system it was a safety update for office xp...
Everything went down hill from there aol would not work and neither would my Macafee security center. (free with paid accounts on aol) I reinstalled aol and tried to reinstall Macafee.. aol went ok but Macafee still says I am unprotected and I keep getting the blue screen of death or error that say""we're sorry so and soo had to shut down ect." then it asks to send a report to Microsoft. I did a system restore but the same issues still are happening so I'm thinking virus..
I contacted Microsoft windows XP help and we did a few things and ran a scan through my c drive (I have 2 operating hard drives) he suggested I do a Microsoft virus scan and it did claim to remove a virus on the D drive but the issues still perasist. I can't download anything including a new virus scan I need some help.. if I have to format I'm good with that because I do back up everything but I don't know how to do it with 2 Hard drives.