Yahoo Messenger 11: Can't video call out

By MrEd
Nov 17, 2011
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  1. Hello- I chat with another person on Yahoo. We both have Yahoo Messenger 11 installed. We login, do setup to verify video and audio and connect to chat. We then make a video call. The problem is when I call her, the connection says calling but drops. Strangely enough, she can call me and we can connect. I was curious what could be preventing my connecting outbound.

    I searched google and Yahoo but didn't find much except a video driver issue for Vista and Windows 7. I am running Win XP SP3. I did run their suggested download for the latest direct x runtime installer but still can't connect outbound. I went to NVidia site and their automatic updater said to update my video driver but I was nervous to do that since my computer is an old Sony Vaio that has a Sony version video driver. Don't know if that would impact anything. It seems like maybe a firewall issue but the person I call has the same comcast cisco Netgear router supplied by Comcast although she has a telephony modem for her digital voice. Windows firewall perhaps is blocking a port in her Vista? My XP win firewall is allowing Yahoo Messenger.

    Any ideas? Enclosed my Belarc Advisor for specs. Thank you!

    Operating System new – server roles System Model
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    System Serial Number: 3014989
    Asset Tag: P01200000000208031800002
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    48.63 Gigabytes Hard Drive Free Space

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    ST380013A [Hard drive] (80.03 GB) -- drive 0, s/n 3JT1EL3T, rev 3.54, SMART Status: Healthy
    WDC WD2500JB-00GVC0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCAL77063128, rev 08.02D08, SMART Status: Healthy 512 Megabytes Usable Installed Memory

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    Slot 'DIMM 2' has 256 MB
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    KB2481109 on 3/10/2011 (details...)
    KB2483185 on 2/8/2011 (details...)
    KB2485376 on 2/8/2011 (details...)
    KB2485663 on 5/3/2011 (details...)
    KB2491683 on 5/3/2011 (details...)
    KB2503658 on 5/3/2011 (details...)
    KB2503665 on 6/16/2011 (details...)
    KB2506212 on 5/3/2011 (details...)
    KB2506223 on 5/3/2011 (details...)
    KB2507618 on 5/3/2011 (details...)
    KB2507938 on 7/14/2011 (details...)
    KB2508272 on 5/3/2011 (details...)
    KB2508429 on 5/3/2011 (details...)
    KB2509553 on 5/3/2011 (details...)
    KB2510581 on 5/3/2011 (details...)
    KB2511455 on 5/3/2011 (details...)
    KB2524375 on 3/29/2011 (details...)
    KB2535512 on 6/16/2011 (details...)
    KB2536276 on 6/16/2011 (details...)
    KB2536276-V2 on 8/10/2011 (details...)
    KB2541763 on 6/29/2011 (details...)
    KB2544893 on 6/16/2011 (details...)
    KB2544893-V2 on 11/12/2011 (details...)
    KB2555917 on 7/14/2011 (details...)
    KB2562937 on 8/10/2011 (details...)
    KB2566454 on 8/10/2011 (details...)
    KB2567053 on 10/12/2011 (details...)
    KB2567680 on 8/10/2011 (details...)
    KB2570222 on 8/10/2011 (details...)
    KB2570947 on 9/16/2011 (details...)
    KB2592799 on 10/12/2011 (details...)
    KB2607712 on 9/7/2011 (details...)
    KB2616676 on 9/16/2011 (details...)
    KB2641690 on 11/12/2011 (details...)
    IDNMITIGATIONAPIS on 11/25/2006 (Microsoft Internationalized Domain Names Mitigation APIs)
    NLSDOWNLEVELMAPPING on 11/25/2006 (Microsoft National Language Support Downlevel APIs)
    Works 6-9 Converter
    KB968326 on 9/12/2011 (details...)

    Click here to see all available Microsoft security hotfixes for this computer.

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