Yellow ! beside Multimedia Audio Controller

By optix
Aug 25, 2009
  1. I have a Realtek AC '97 onboard audio device and at first, my sound went out and the device manager said there was nothing wrong. I then completely uninstalled the driver, and tried to force the driver install with no success. It kept saying "This device can not start (code 10)". I then completely uninstalled the driver and went into my device manager only to find a yellow exclamation point beside Multimedia Audio Controller.

    I have no clue what a Multimedia Audio Controller is, or how to fix it.

    My system specs are as follows:

    Field Value
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    DirectX (DirectX 9.0c)
    Computer Name BRANDON
    User Name Compaq_Owner

    CPU Type AMD Sempron, 1790 MHz (9 x 199)
    Motherboard Name MSI RS482M2/RX482M2 (MS-7093) (3 PCI, 1 PCI-E x16, 4 DDR DIMM, Audio, Video, LAN, IEEE-1394)
    Motherboard Chipset ATI Radeon Xpress 200, AMD Hammer
    System Memory 768 MB (DDR SDRAM)
    BIOS Type Award (08/01/05)
    Communication Port ECP Printer Port (LPT1)

    Video Adapter Radeon X1650 Series Secondary (512 MB)
    Video Adapter Radeon X1650 Series (512 MB)
    Monitor Compaq FP7317 [17" LCD] (CNN3320L5S)

    Audio Adapter ATI SB400 - AC'97 Audio Controller

    IDE Controller ATI IDE Controller
    IDE Controller Standard Dual Channel PCI IDE Controller
    Disk Drive Generic USB SD Reader USB Device
    Disk Drive Generic USB CF Reader USB Device
    Disk Drive Generic USB SM Reader USB Device
    Disk Drive Generic USB MS Reader USB Device
    Disk Drive ST380011A (80 GB, 7200 RPM, Ultra-ATA/100)
    Optical Drive LITE-ON LTR-52327S (52x/32x/52x CD-RW)
    SMART Hard Disks Status OK

    C: (NTFS) 70557 MB (12997 MB free)
    D: (FAT32) 5739 MB (567 MB free)
    Total Size 74.5 GB (13.2 GB free)

    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (
    Modem Agere Systems PCI Soft Modem

    Printer Fax
    Printer Microsoft XPS Document Writer
    USB1 Controller ATI SB400 - USB Controller
    USB1 Controller ATI SB400 - USB Controller
    USB2 Controller ATI SB400 - USB 2.0 Controller
    USB Device USB Mass Storage Device

    Problems & Suggestions
    Problem Disk free space is only 10% on drive D:.

    If any other information is required, please don't hesitate to ask.

    Thanks in advance!!
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Go to the MSI (MicroStar International) support website and download and install the Audio driver for your motherboards model number. If this fails, you might have to invest in a PCI sound card...
  3. optix

    optix TS Rookie Topic Starter

    okay, that sounds good.

    i just didn't want to go buy a sound card without knowing that it would fix it.

    Also, is there any sound cards that you would recommend?

    Im looking for reliability, not the best sound.

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