Inactive Yet another browser re-direct problem; lingering virus affects

[smartyjdn]

Hi. I, too, have a computer afflicted with the browser search results re-direct problem. I had the "fake vista anti-virus protection program" virus twice about a month ago and managed to get rid of it, except for this and a couple of other annoying problems (IE has a pink tint to it, Windows can't look for updates, etc.).

I have followed the 8 steps. Attached are the log files. Please let me know how to proceed. Thanks!

 

[Broni]

I don't see any attached files.

 

[smartyjdn]

Yes, you're right. I hit enter to go down a line and paste them, but the post was submitted instead. I tried several times to edit the post and add, but kept getting "IE cannot display the page." When I get home from work this afternoon, I will send them asap. Thanks for your quick reply!

 

[Broni]

No problem

 

[smartyjdn]

log files as promised (forever ago)

Ok, sorry for the delay. I'm going to try this one more time. Hopefully I will not get an error again.

 

[Broni]

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt"

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[Broni]

Topic reopened.

 

[smartyjdn]

Attached is the ComboFix file. Thanks again for your help. Sorry for the delay.

 

[Broni]

No problem

How is redirection?


1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

DDS::
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5555

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000000
"AntiSpywareOverride"=dword:00000000

3. Save the above as CFScript.txt

4. Close/disable all anti virus and anti malware programs again, so they do not interfere with the running of ComboFix.

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt

 

[smartyjdn]

Here is the latest Combofix report.

 

[Broni]

How is redirection?

It doesn't look like you ran my script. Please, redo.