Solved Youtube and other movie clips are lagging a little

2016-02-16 04:50:58.229 Sophos Virus Removal Tool version 2.5.5
2016-02-16 04:50:58.229 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2016-02-16 04:50:58.229 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2016-02-16 04:50:58.229 Windows version 6.2 SP 0.0 build 9200 SM=0x100 PT=0x1 WOW64
2016-02-16 04:50:58.229 Checking for updates...
2016-02-16 04:50:58.240 Update progress: proxy server not available
2016-02-16 04:51:06.754 Option all = no
2016-02-16 04:51:06.754 Option recurse = yes
2016-02-16 04:51:06.755 Option archive = no
2016-02-16 04:51:06.755 Option service = yes
2016-02-16 04:51:06.755 Option confirm = yes
2016-02-16 04:51:06.755 Option sxl = yes
2016-02-16 04:51:06.756 Option max-data-age = 35
2016-02-16 04:51:06.756 Option EnableSafeClean = yes
2016-02-16 04:51:08.087 Option vdl-logging = yes
2016-02-16 04:51:08.095 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-16 04:51:08.095 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-16 04:51:08.096 Component SVRTcli.exe version 2.5.5
2016-02-16 04:51:08.096 Component control.dll version 2.5.5
2016-02-16 04:51:08.096 Component SVRTservice.exe version 2.5.5
2016-02-16 04:51:08.096 Component engine\osdp.dll version 1.44.1.2240
2016-02-16 04:51:08.096 Component engine\veex.dll version 3.64.0.2240
2016-02-16 04:51:08.096 Component engine\savi.dll version 9.0.0.2240
2016-02-16 04:51:08.097 Component rkdisk.dll version 1.5.30.0
2016-02-16 04:51:08.097 Version info: Product version 2.5.5
2016-02-16 04:51:08.097 Version info: Detection engine 3.64.0
2016-02-16 04:51:08.097 Version info: Detection data 5.23
2016-02-16 04:51:08.097 Version info: Build date 1/12/2016
2016-02-16 04:51:08.097 Version info: Data files added 314
2016-02-16 04:51:08.097 Version info: Last successful update (not yet updated)
2016-02-16 04:51:23.899 Downloading updates...
2016-02-16 04:51:23.900 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2016-02-16 04:51:23.900 Update progress: [I49502] Found supplement SAVIW32 LATEST
2016-02-16 04:51:23.900 Update progress: [I49502] Found supplement IDE524 LATEST
2016-02-16 04:51:23.900 Update progress: [I49502] Found supplement IDE525 LATEST
2016-02-16 04:51:23.900 Update progress: [I49502] Found supplement IDE526 LATEST
2016-02-16 04:51:23.900 Update progress: [I49502] Found supplement IDE527 LATEST
2016-02-16 04:51:23.900 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2016-02-16 04:51:23.900 Update progress: [I19463] Syncing product SAVIW32 65
2016-02-16 04:51:25.103 Update progress: [I19463] Syncing product IDE524 131
2016-02-16 04:51:26.140 Update progress: [I19463] Syncing product IDE525 141
2016-02-16 04:51:26.140 Update progress: [I19463] Syncing product IDE526 63
2016-02-16 04:51:27.874 Installing updates...
2016-02-16 04:51:28.477 Error level 1
2016-02-16 04:51:28.524 Update progress: [I19463] Syncing product IDE527 1
2016-02-16 04:51:34.005 Update successful
2016-02-16 04:51:42.259 Option all = no
2016-02-16 04:51:42.259 Option recurse = yes
2016-02-16 04:51:42.259 Option archive = no
2016-02-16 04:51:42.259 Option service = yes
2016-02-16 04:51:42.259 Option confirm = yes
2016-02-16 04:51:42.259 Option sxl = yes
2016-02-16 04:51:42.261 Option max-data-age = 35
2016-02-16 04:51:42.261 Option EnableSafeClean = yes
2016-02-16 04:51:42.675 Option vdl-logging = yes
2016-02-16 04:51:42.685 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-16 04:51:42.685 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-16 04:51:42.686 Component SVRTcli.exe version 2.5.5
2016-02-16 04:51:42.686 Component control.dll version 2.5.5
2016-02-16 04:51:42.686 Component SVRTservice.exe version 2.5.5
2016-02-16 04:51:42.686 Component engine\osdp.dll version 1.44.1.2240
2016-02-16 04:51:42.686 Component engine\veex.dll version 3.64.0.2240
2016-02-16 04:51:42.687 Component engine\savi.dll version 9.0.0.2240
2016-02-16 04:51:42.687 Component rkdisk.dll version 1.5.30.0
2016-02-16 04:51:42.687 Version info: Product version 2.5.5
2016-02-16 04:51:42.688 Version info: Detection engine 3.64.0
2016-02-16 04:51:42.688 Version info: Detection data 5.23
2016-02-16 04:51:42.688 Version info: Build date 1/12/2016
2016-02-16 04:51:42.688 Version info: Data files added 332
2016-02-16 04:51:42.688 Version info: Last successful update 2/15/2016 11:51:34 PM

2016-02-16 04:58:45.697 Could not open C:\hiberfil.sys
2016-02-16 04:58:57.098 >>> Virus 'Mal/EncPk-DW' found in file C:\Nexon\Library\maplestory\patchdata\10100\8c\8c7347c4d9ade0ebfcb3f1c998733cf4227f6326
2016-02-16 04:58:57.098 Disinfection not offered
2016-02-16 04:59:22.534 Could not open C:\pagefile.sys
2016-02-16 05:02:45.928 Could not open C:\swapfile.sys
2016-02-16 05:02:45.981 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:02:45.981 Could not open C:\System Volume Information\{5ef5fdcd-d45b-11e5-8d9c-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:02:45.981 Could not open C:\System Volume Information\{6e5df677-cf61-11e5-8d94-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:02:45.981 Could not open C:\System Volume Information\{9b181f3e-c5df-11e5-8d8b-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:02:45.982 Could not open C:\System Volume Information\{acd98b8b-cc30-11e5-8d93-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:02:45.982 Could not open C:\System Volume Information\{c66e7741-d342-11e5-8d99-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:06:29.678 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2016-02-16 05:06:29.679 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2016-02-16 05:06:32.417 Could not open C:\Windows\System32\config\BBI
2016-02-16 05:06:32.435 Could not open C:\Windows\System32\config\DRIVERS
2016-02-16 05:06:32.450 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2016-02-16 05:06:32.451 Could not open C:\Windows\System32\config\RegBack\SAM
2016-02-16 05:06:32.453 Could not open C:\Windows\System32\config\RegBack\SECURITY
2016-02-16 05:06:32.454 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2016-02-16 05:06:32.456 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2016-02-16 05:15:41.743 The following items will be cleaned up:
2016-02-16 05:15:41.743 Mal/EncPk-DW
2016-02-16 05:33:46.119 >>> Virus 'Mal/EncPk-DW' found in file C:\Nexon\Library\maplestory\patchdata\10100\8c\8c7347c4d9ade0ebfcb3f1c998733cf4227f6326
2016-02-16 05:33:46.119 Disinfection not offered
2016-02-16 05:33:46.119 Disinfection failed [0xa0040208]
2016-02-16 05:33:46.120 Error: cleanup failed.
2016-02-16 05:33:46.362 SafeClean bin directory is empty.
2016-02-16 05:33:47.049 Error level 0

2016-02-16 05:35:56.605

------------------------------------------------------------

2016-02-16 05:36:00.585 Sophos Virus Removal Tool version 2.5.5
2016-02-16 05:36:00.585 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2016-02-16 05:36:00.585 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2016-02-16 05:36:00.585 Windows version 6.2 SP 0.0 build 9200 SM=0x100 PT=0x1 WOW64
2016-02-16 05:36:00.586 Checking for updates...
2016-02-16 05:36:00.598 Update progress: proxy server not available
2016-02-16 05:36:05.349 Downloading updates...
2016-02-16 05:36:05.351 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2016-02-16 05:36:05.351 Update progress: [I49502] Found supplement SAVIW32 LATEST
2016-02-16 05:36:05.351 Update progress: [I49502] Found supplement IDE524 LATEST
2016-02-16 05:36:05.351 Update progress: [I49502] Found supplement IDE525 LATEST
2016-02-16 05:36:05.351 Update progress: [I49502] Found supplement IDE526 LATEST
2016-02-16 05:36:05.351 Update progress: [I49502] Found supplement IDE527 LATEST
2016-02-16 05:36:05.351 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2016-02-16 05:36:05.351 Update progress: [I19463] Syncing product SAVIW32 65
2016-02-16 05:36:05.351 Update progress: [I19463] Syncing product IDE524 131
2016-02-16 05:36:05.764 Update progress: [I19463] Syncing product IDE525 141
2016-02-16 05:36:05.764 Update progress: [I19463] Syncing product IDE526 64
2016-02-16 05:36:05.914 Installing updates...
2016-02-16 05:36:10.160 Option all = no
2016-02-16 05:36:11.162 Option recurse = yes
2016-02-16 05:36:11.162 Option archive = no
2016-02-16 05:36:11.162 Option service = yes
2016-02-16 05:36:11.162 Option confirm = yes
2016-02-16 05:36:11.162 Option sxl = yes
2016-02-16 05:36:11.162 Option max-data-age = 35
2016-02-16 05:36:11.162 Option EnableSafeClean = yes
2016-02-16 05:36:11.162 Option vdl-logging = yes
2016-02-16 05:36:11.162 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-16 05:36:11.163 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-16 05:36:11.163 Component SVRTcli.exe version 2.5.5
2016-02-16 05:36:11.163 Component control.dll version 2.5.5
2016-02-16 05:36:11.163 Component SVRTservice.exe version 2.5.5
2016-02-16 05:36:11.163 Component engine\osdp.dll version 1.44.1.2240
2016-02-16 05:36:11.163 Component engine\veex.dll version 3.64.0.2240
2016-02-16 05:36:11.163 Component engine\savi.dll version 9.0.0.2240
2016-02-16 05:36:11.163 Component rkdisk.dll version 1.5.30.0
2016-02-16 05:36:11.163 Version info: Product version 2.5.5
2016-02-16 05:36:11.163 Version info: Detection engine 3.64.0
2016-02-16 05:36:11.163 Version info: Detection data 5.23
2016-02-16 05:36:11.163 Version info: Build date 1/12/2016
2016-02-16 05:36:11.163 Version info: Data files added 332
2016-02-16 05:36:11.163 Version info: Last successful update 2/15/2016 11:51:34 PM
2016-02-16 05:36:11.163 Error level 1
2016-02-16 05:36:11.335 Update progress: [I19463] Syncing product IDE527 1
2016-02-16 05:36:11.498 Update successful
2016-02-16 05:36:24.393 Option all = no
2016-02-16 05:36:24.393 Option recurse = yes
2016-02-16 05:36:24.393 Option archive = no
2016-02-16 05:36:24.393 Option service = yes
2016-02-16 05:36:24.393 Option confirm = yes
2016-02-16 05:36:24.393 Option sxl = yes
2016-02-16 05:36:24.394 Option max-data-age = 35
2016-02-16 05:36:24.394 Option EnableSafeClean = yes
2016-02-16 05:36:24.835 Option vdl-logging = yes
2016-02-16 05:36:24.847 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-16 05:36:24.847 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-16 05:36:24.848 Component SVRTcli.exe version 2.5.5
2016-02-16 05:36:24.848 Component control.dll version 2.5.5
2016-02-16 05:36:24.848 Component SVRTservice.exe version 2.5.5
2016-02-16 05:36:24.848 Component engine\osdp.dll version 1.44.1.2240
2016-02-16 05:36:24.849 Component engine\veex.dll version 3.64.0.2240
2016-02-16 05:36:24.849 Component engine\savi.dll version 9.0.0.2240
2016-02-16 05:36:24.849 Component rkdisk.dll version 1.5.30.0
2016-02-16 05:36:24.849 Version info: Product version 2.5.5
2016-02-16 05:36:24.850 Version info: Detection engine 3.64.0
2016-02-16 05:36:24.850 Version info: Detection data 5.23
2016-02-16 05:36:24.850 Version info: Build date 1/12/2016
2016-02-16 05:36:24.850 Version info: Data files added 333
2016-02-16 05:36:24.850 Version info: Last successful update 2/16/2016 12:36:11 AM

2016-02-16 06:09:50.239 Could not open C:\hiberfil.sys
2016-02-16 06:10:02.854 >>> Virus 'Mal/EncPk-DW' found in file C:\Nexon\Library\maplestory\patchdata\10100\8c\8c7347c4d9ade0ebfcb3f1c998733cf4227f6326
2016-02-16 06:10:02.854 Disinfection not offered
2016-02-16 06:10:29.062 Could not open C:\pagefile.sys
2016-02-16 06:14:11.000 Could not open C:\swapfile.sys
2016-02-16 06:14:11.062 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:14:11.062 Could not open C:\System Volume Information\{5ef5fdcd-d45b-11e5-8d9c-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:14:11.062 Could not open C:\System Volume Information\{6e5df677-cf61-11e5-8d94-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:14:11.063 Could not open C:\System Volume Information\{9b181f3e-c5df-11e5-8d8b-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:14:11.063 Could not open C:\System Volume Information\{acd98b8b-cc30-11e5-8d93-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:14:11.063 Could not open C:\System Volume Information\{c66e7741-d342-11e5-8d99-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:18:22.720 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2016-02-16 06:18:22.721 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2016-02-16 06:18:25.115 Could not open C:\Windows\System32\config\BBI
2016-02-16 06:18:25.130 Could not open C:\Windows\System32\config\DRIVERS
2016-02-16 06:18:25.140 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2016-02-16 06:18:25.141 Could not open C:\Windows\System32\config\RegBack\SAM
2016-02-16 06:18:25.143 Could not open C:\Windows\System32\config\RegBack\SECURITY
2016-02-16 06:18:25.145 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2016-02-16 06:18:25.146 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2016-02-16 06:27:47.609 The following items will be cleaned up:
2016-02-16 06:27:47.610 Mal/EncPk-DW
2016-02-16 06:29:11.646 >>> Virus 'Mal/EncPk-DW' found in file C:\Nexon\Library\maplestory\patchdata\10100\8c\8c7347c4d9ade0ebfcb3f1c998733cf4227f6326
2016-02-16 06:29:11.646 Disinfection not offered
2016-02-16 06:29:11.646 Disinfection failed [0xa0040208]
2016-02-16 06:29:11.647 Error: cleanup failed.
2016-02-16 06:29:11.911 SafeClean bin directory is empty.
2016-02-16 06:29:12.596 Error level 0
2016-02-18 21:47:58.165 Sophos Virus Removal Tool version 2.5.5
2016-02-18 21:47:58.165 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2016-02-18 21:47:58.165 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2016-02-18 21:47:58.165 Windows version 6.2 SP 0.0 build 9200 SM=0x100 PT=0x1 WOW64
2016-02-18 21:47:58.166 Checking for updates...
2016-02-18 21:47:58.176 Update progress: proxy server not available
2016-02-18 21:48:04.950 Downloading updates...
2016-02-18 21:48:04.951 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2016-02-18 21:48:04.951 Update progress: [I49502] Found supplement SAVIW32 LATEST
2016-02-18 21:48:04.951 Update progress: [I49502] Found supplement IDE525 LATEST
2016-02-18 21:48:04.951 Update progress: [I49502] Found supplement IDE526 LATEST
2016-02-18 21:48:04.951 Update progress: [I49502] Found supplement IDE527 LATEST
2016-02-18 21:48:04.951 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2016-02-18 21:48:04.951 Update progress: [I19463] Syncing product SAVIW32 67
2016-02-18 21:48:07.430 Option all = no
2016-02-18 21:48:07.430 Option recurse = yes
2016-02-18 21:48:07.430 Option archive = no
2016-02-18 21:48:07.430 Option service = yes
2016-02-18 21:48:07.430 Option confirm = yes
2016-02-18 21:48:07.430 Option sxl = yes
2016-02-18 21:48:07.434 Option max-data-age = 35
2016-02-18 21:48:07.434 Option EnableSafeClean = yes
2016-02-18 21:48:07.842 Option vdl-logging = yes
2016-02-18 21:48:07.855 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-18 21:48:07.855 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-18 21:48:07.856 Component SVRTcli.exe version 2.5.5
2016-02-18 21:48:07.856 Component control.dll version 2.5.5
2016-02-18 21:48:07.856 Component SVRTservice.exe version 2.5.5
2016-02-18 21:48:07.856 Component engine\osdp.dll version 1.44.1.2240
2016-02-18 21:48:07.857 Component engine\veex.dll version 3.64.0.2240
2016-02-18 21:48:07.857 Component engine\savi.dll version 9.0.0.2240
2016-02-18 21:48:07.858 Component rkdisk.dll version 1.5.30.0
2016-02-18 21:48:07.858 Version info: Product version 2.5.5
2016-02-18 21:48:07.858 Version info: Detection engine 3.64.0
2016-02-18 21:48:07.858 Version info: Detection data 5.23
2016-02-18 21:48:07.858 Version info: Build date 1/12/2016
2016-02-18 21:48:07.858 Version info: Data files added 333
2016-02-18 21:48:07.858 Version info: Last successful update 2/16/2016 12:36:11 AM
2016-02-18 21:48:09.656 Update progress: [I19463] Syncing product IDE525 141
2016-02-18 21:48:10.024 Update progress: [I19463] Syncing product IDE526 77
2016-02-18 21:48:11.255 Installing updates...
2016-02-18 21:48:11.872 Error level 1
2016-02-18 21:48:11.899 Update progress: [I19463] Syncing product IDE527 1
2016-02-18 21:48:12.272 Update successful
2016-02-18 21:48:20.416 Option all = no
2016-02-18 21:48:20.416 Option recurse = yes
2016-02-18 21:48:20.416 Option archive = no
2016-02-18 21:48:20.416 Option service = yes
2016-02-18 21:48:20.416 Option confirm = yes
2016-02-18 21:48:20.416 Option sxl = yes
2016-02-18 21:48:20.417 Option max-data-age = 35
2016-02-18 21:48:20.417 Option EnableSafeClean = yes
2016-02-18 21:48:20.835 Option vdl-logging = yes
2016-02-18 21:48:20.836 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-18 21:48:20.836 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-18 21:48:20.836 Component SVRTcli.exe version 2.5.5
2016-02-18 21:48:20.836 Component control.dll version 2.5.5
2016-02-18 21:48:20.836 Component SVRTservice.exe version 2.5.5
2016-02-18 21:48:20.836 Component engine\osdp.dll version 1.44.1.2240
2016-02-18 21:48:20.836 Component engine\veex.dll version 3.64.0.2240
2016-02-18 21:48:20.836 Component engine\savi.dll version 9.0.0.2240
2016-02-18 21:48:20.836 Component rkdisk.dll version 1.5.30.0
2016-02-18 21:48:20.836 Version info: Product version 2.5.5
2016-02-18 21:48:20.836 Version info: Detection engine 3.64.0
2016-02-18 21:48:20.836 Version info: Detection data 5.24
2016-02-18 21:48:20.836 Version info: Build date 2/9/2016
2016-02-18 21:48:20.836 Version info: Data files added 216
2016-02-18 21:48:20.836 Version info: Last successful update 2/18/2016 4:48:12 PM

2016-02-18 21:49:56.338 Could not open C:\hiberfil.sys
2016-02-18 21:50:05.640 >>> Virus 'Mal/EncPk-DW' found in file C:\Nexon\Library\maplestory\patchdata\10100\8c\8c7347c4d9ade0ebfcb3f1c998733cf4227f6326
2016-02-18 21:50:05.640 Disinfection not offered
2016-02-18 21:50:25.169 Could not open C:\pagefile.sys
2016-02-18 21:53:30.440 Could not open C:\swapfile.sys
2016-02-18 21:53:30.492 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:53:30.492 Could not open C:\System Volume Information\{5ef5fdcd-d45b-11e5-8d9c-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:53:30.493 Could not open C:\System Volume Information\{6e5df677-cf61-11e5-8d94-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:53:30.493 Could not open C:\System Volume Information\{9b181f3e-c5df-11e5-8d8b-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:53:30.493 Could not open C:\System Volume Information\{acd98b8b-cc30-11e5-8d93-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:53:30.493 Could not open C:\System Volume Information\{c66e7741-d342-11e5-8d99-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:56:27.442 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2016-02-18 21:56:27.442 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2016-02-18 21:56:29.401 Could not open C:\Windows\System32\config\BBI
2016-02-18 21:56:29.412 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2016-02-18 21:56:29.412 Could not open C:\Windows\System32\config\RegBack\SAM
2016-02-18 21:56:29.412 Could not open C:\Windows\System32\config\RegBack\SECURITY
2016-02-18 21:56:29.412 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2016-02-18 21:56:29.412 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2016-02-18 22:04:38.653 The following items will be cleaned up:
2016-02-18 22:04:38.653 Mal/EncPk-DW
 
2016-02-16 04:50:58.229 Sophos Virus Removal Tool version 2.5.5
2016-02-16 04:50:58.229 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2016-02-16 04:50:58.229 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2016-02-16 04:50:58.229 Windows version 6.2 SP 0.0 build 9200 SM=0x100 PT=0x1 WOW64
2016-02-16 04:50:58.229 Checking for updates...
2016-02-16 04:50:58.240 Update progress: proxy server not available
2016-02-16 04:51:06.754 Option all = no
2016-02-16 04:51:06.754 Option recurse = yes
2016-02-16 04:51:06.755 Option archive = no
2016-02-16 04:51:06.755 Option service = yes
2016-02-16 04:51:06.755 Option confirm = yes
2016-02-16 04:51:06.755 Option sxl = yes
2016-02-16 04:51:06.756 Option max-data-age = 35
2016-02-16 04:51:06.756 Option EnableSafeClean = yes
2016-02-16 04:51:08.087 Option vdl-logging = yes
2016-02-16 04:51:08.095 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-16 04:51:08.095 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-16 04:51:08.096 Component SVRTcli.exe version 2.5.5
2016-02-16 04:51:08.096 Component control.dll version 2.5.5
2016-02-16 04:51:08.096 Component SVRTservice.exe version 2.5.5
2016-02-16 04:51:08.096 Component engine\osdp.dll version 1.44.1.2240
2016-02-16 04:51:08.096 Component engine\veex.dll version 3.64.0.2240
2016-02-16 04:51:08.096 Component engine\savi.dll version 9.0.0.2240
2016-02-16 04:51:08.097 Component rkdisk.dll version 1.5.30.0
2016-02-16 04:51:08.097 Version info: Product version 2.5.5
2016-02-16 04:51:08.097 Version info: Detection engine 3.64.0
2016-02-16 04:51:08.097 Version info: Detection data 5.23
2016-02-16 04:51:08.097 Version info: Build date 1/12/2016
2016-02-16 04:51:08.097 Version info: Data files added 314
2016-02-16 04:51:08.097 Version info: Last successful update (not yet updated)
2016-02-16 04:51:23.899 Downloading updates...
2016-02-16 04:51:23.900 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2016-02-16 04:51:23.900 Update progress: [I49502] Found supplement SAVIW32 LATEST
2016-02-16 04:51:23.900 Update progress: [I49502] Found supplement IDE524 LATEST
2016-02-16 04:51:23.900 Update progress: [I49502] Found supplement IDE525 LATEST
2016-02-16 04:51:23.900 Update progress: [I49502] Found supplement IDE526 LATEST
2016-02-16 04:51:23.900 Update progress: [I49502] Found supplement IDE527 LATEST
2016-02-16 04:51:23.900 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2016-02-16 04:51:23.900 Update progress: [I19463] Syncing product SAVIW32 65
2016-02-16 04:51:25.103 Update progress: [I19463] Syncing product IDE524 131
2016-02-16 04:51:26.140 Update progress: [I19463] Syncing product IDE525 141
2016-02-16 04:51:26.140 Update progress: [I19463] Syncing product IDE526 63
2016-02-16 04:51:27.874 Installing updates...
2016-02-16 04:51:28.477 Error level 1
2016-02-16 04:51:28.524 Update progress: [I19463] Syncing product IDE527 1
2016-02-16 04:51:34.005 Update successful
2016-02-16 04:51:42.259 Option all = no
2016-02-16 04:51:42.259 Option recurse = yes
2016-02-16 04:51:42.259 Option archive = no
2016-02-16 04:51:42.259 Option service = yes
2016-02-16 04:51:42.259 Option confirm = yes
2016-02-16 04:51:42.259 Option sxl = yes
2016-02-16 04:51:42.261 Option max-data-age = 35
2016-02-16 04:51:42.261 Option EnableSafeClean = yes
2016-02-16 04:51:42.675 Option vdl-logging = yes
2016-02-16 04:51:42.685 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-16 04:51:42.685 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-16 04:51:42.686 Component SVRTcli.exe version 2.5.5
2016-02-16 04:51:42.686 Component control.dll version 2.5.5
2016-02-16 04:51:42.686 Component SVRTservice.exe version 2.5.5
2016-02-16 04:51:42.686 Component engine\osdp.dll version 1.44.1.2240
2016-02-16 04:51:42.686 Component engine\veex.dll version 3.64.0.2240
2016-02-16 04:51:42.687 Component engine\savi.dll version 9.0.0.2240
2016-02-16 04:51:42.687 Component rkdisk.dll version 1.5.30.0
2016-02-16 04:51:42.687 Version info: Product version 2.5.5
2016-02-16 04:51:42.688 Version info: Detection engine 3.64.0
2016-02-16 04:51:42.688 Version info: Detection data 5.23
2016-02-16 04:51:42.688 Version info: Build date 1/12/2016
2016-02-16 04:51:42.688 Version info: Data files added 332
2016-02-16 04:51:42.688 Version info: Last successful update 2/15/2016 11:51:34 PM

2016-02-16 04:58:45.697 Could not open C:\hiberfil.sys
2016-02-16 04:58:57.098 >>> Virus 'Mal/EncPk-DW' found in file C:\Nexon\Library\maplestory\patchdata\10100\8c\8c7347c4d9ade0ebfcb3f1c998733cf4227f6326
2016-02-16 04:58:57.098 Disinfection not offered
2016-02-16 04:59:22.534 Could not open C:\pagefile.sys
2016-02-16 05:02:45.928 Could not open C:\swapfile.sys
2016-02-16 05:02:45.981 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:02:45.981 Could not open C:\System Volume Information\{5ef5fdcd-d45b-11e5-8d9c-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:02:45.981 Could not open C:\System Volume Information\{6e5df677-cf61-11e5-8d94-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:02:45.981 Could not open C:\System Volume Information\{9b181f3e-c5df-11e5-8d8b-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:02:45.982 Could not open C:\System Volume Information\{acd98b8b-cc30-11e5-8d93-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:02:45.982 Could not open C:\System Volume Information\{c66e7741-d342-11e5-8d99-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 05:06:29.678 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2016-02-16 05:06:29.679 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2016-02-16 05:06:32.417 Could not open C:\Windows\System32\config\BBI
2016-02-16 05:06:32.435 Could not open C:\Windows\System32\config\DRIVERS
2016-02-16 05:06:32.450 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2016-02-16 05:06:32.451 Could not open C:\Windows\System32\config\RegBack\SAM
2016-02-16 05:06:32.453 Could not open C:\Windows\System32\config\RegBack\SECURITY
2016-02-16 05:06:32.454 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2016-02-16 05:06:32.456 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2016-02-16 05:15:41.743 The following items will be cleaned up:
2016-02-16 05:15:41.743 Mal/EncPk-DW
2016-02-16 05:33:46.119 >>> Virus 'Mal/EncPk-DW' found in file C:\Nexon\Library\maplestory\patchdata\10100\8c\8c7347c4d9ade0ebfcb3f1c998733cf4227f6326
2016-02-16 05:33:46.119 Disinfection not offered
2016-02-16 05:33:46.119 Disinfection failed [0xa0040208]
2016-02-16 05:33:46.120 Error: cleanup failed.
2016-02-16 05:33:46.362 SafeClean bin directory is empty.
2016-02-16 05:33:47.049 Error level 0

2016-02-16 05:35:56.605

------------------------------------------------------------

2016-02-16 05:36:00.585 Sophos Virus Removal Tool version 2.5.5
2016-02-16 05:36:00.585 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2016-02-16 05:36:00.585 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2016-02-16 05:36:00.585 Windows version 6.2 SP 0.0 build 9200 SM=0x100 PT=0x1 WOW64
2016-02-16 05:36:00.586 Checking for updates...
2016-02-16 05:36:00.598 Update progress: proxy server not available
2016-02-16 05:36:05.349 Downloading updates...
2016-02-16 05:36:05.351 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2016-02-16 05:36:05.351 Update progress: [I49502] Found supplement SAVIW32 LATEST
2016-02-16 05:36:05.351 Update progress: [I49502] Found supplement IDE524 LATEST
2016-02-16 05:36:05.351 Update progress: [I49502] Found supplement IDE525 LATEST
2016-02-16 05:36:05.351 Update progress: [I49502] Found supplement IDE526 LATEST
2016-02-16 05:36:05.351 Update progress: [I49502] Found supplement IDE527 LATEST
2016-02-16 05:36:05.351 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2016-02-16 05:36:05.351 Update progress: [I19463] Syncing product SAVIW32 65
2016-02-16 05:36:05.351 Update progress: [I19463] Syncing product IDE524 131
2016-02-16 05:36:05.764 Update progress: [I19463] Syncing product IDE525 141
2016-02-16 05:36:05.764 Update progress: [I19463] Syncing product IDE526 64
2016-02-16 05:36:05.914 Installing updates...
2016-02-16 05:36:10.160 Option all = no
2016-02-16 05:36:11.162 Option recurse = yes
2016-02-16 05:36:11.162 Option archive = no
2016-02-16 05:36:11.162 Option service = yes
2016-02-16 05:36:11.162 Option confirm = yes
2016-02-16 05:36:11.162 Option sxl = yes
2016-02-16 05:36:11.162 Option max-data-age = 35
2016-02-16 05:36:11.162 Option EnableSafeClean = yes
2016-02-16 05:36:11.162 Option vdl-logging = yes
2016-02-16 05:36:11.162 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-16 05:36:11.163 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-16 05:36:11.163 Component SVRTcli.exe version 2.5.5
2016-02-16 05:36:11.163 Component control.dll version 2.5.5
2016-02-16 05:36:11.163 Component SVRTservice.exe version 2.5.5
2016-02-16 05:36:11.163 Component engine\osdp.dll version 1.44.1.2240
2016-02-16 05:36:11.163 Component engine\veex.dll version 3.64.0.2240
2016-02-16 05:36:11.163 Component engine\savi.dll version 9.0.0.2240
2016-02-16 05:36:11.163 Component rkdisk.dll version 1.5.30.0
2016-02-16 05:36:11.163 Version info: Product version 2.5.5
2016-02-16 05:36:11.163 Version info: Detection engine 3.64.0
2016-02-16 05:36:11.163 Version info: Detection data 5.23
2016-02-16 05:36:11.163 Version info: Build date 1/12/2016
2016-02-16 05:36:11.163 Version info: Data files added 332
2016-02-16 05:36:11.163 Version info: Last successful update 2/15/2016 11:51:34 PM
2016-02-16 05:36:11.163 Error level 1
2016-02-16 05:36:11.335 Update progress: [I19463] Syncing product IDE527 1
2016-02-16 05:36:11.498 Update successful
2016-02-16 05:36:24.393 Option all = no
2016-02-16 05:36:24.393 Option recurse = yes
2016-02-16 05:36:24.393 Option archive = no
2016-02-16 05:36:24.393 Option service = yes
2016-02-16 05:36:24.393 Option confirm = yes
2016-02-16 05:36:24.393 Option sxl = yes
2016-02-16 05:36:24.394 Option max-data-age = 35
2016-02-16 05:36:24.394 Option EnableSafeClean = yes
2016-02-16 05:36:24.835 Option vdl-logging = yes
2016-02-16 05:36:24.847 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-16 05:36:24.847 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-16 05:36:24.848 Component SVRTcli.exe version 2.5.5
2016-02-16 05:36:24.848 Component control.dll version 2.5.5
2016-02-16 05:36:24.848 Component SVRTservice.exe version 2.5.5
2016-02-16 05:36:24.848 Component engine\osdp.dll version 1.44.1.2240
2016-02-16 05:36:24.849 Component engine\veex.dll version 3.64.0.2240
2016-02-16 05:36:24.849 Component engine\savi.dll version 9.0.0.2240
2016-02-16 05:36:24.849 Component rkdisk.dll version 1.5.30.0
2016-02-16 05:36:24.849 Version info: Product version 2.5.5
2016-02-16 05:36:24.850 Version info: Detection engine 3.64.0
2016-02-16 05:36:24.850 Version info: Detection data 5.23
2016-02-16 05:36:24.850 Version info: Build date 1/12/2016
2016-02-16 05:36:24.850 Version info: Data files added 333
2016-02-16 05:36:24.850 Version info: Last successful update 2/16/2016 12:36:11 AM

2016-02-16 06:09:50.239 Could not open C:\hiberfil.sys
2016-02-16 06:10:02.854 >>> Virus 'Mal/EncPk-DW' found in file C:\Nexon\Library\maplestory\patchdata\10100\8c\8c7347c4d9ade0ebfcb3f1c998733cf4227f6326
2016-02-16 06:10:02.854 Disinfection not offered
2016-02-16 06:10:29.062 Could not open C:\pagefile.sys
2016-02-16 06:14:11.000 Could not open C:\swapfile.sys
2016-02-16 06:14:11.062 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:14:11.062 Could not open C:\System Volume Information\{5ef5fdcd-d45b-11e5-8d9c-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:14:11.062 Could not open C:\System Volume Information\{6e5df677-cf61-11e5-8d94-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:14:11.063 Could not open C:\System Volume Information\{9b181f3e-c5df-11e5-8d8b-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:14:11.063 Could not open C:\System Volume Information\{acd98b8b-cc30-11e5-8d93-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:14:11.063 Could not open C:\System Volume Information\{c66e7741-d342-11e5-8d99-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-16 06:18:22.720 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2016-02-16 06:18:22.721 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2016-02-16 06:18:25.115 Could not open C:\Windows\System32\config\BBI
2016-02-16 06:18:25.130 Could not open C:\Windows\System32\config\DRIVERS
2016-02-16 06:18:25.140 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2016-02-16 06:18:25.141 Could not open C:\Windows\System32\config\RegBack\SAM
2016-02-16 06:18:25.143 Could not open C:\Windows\System32\config\RegBack\SECURITY
2016-02-16 06:18:25.145 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2016-02-16 06:18:25.146 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2016-02-16 06:27:47.609 The following items will be cleaned up:
2016-02-16 06:27:47.610 Mal/EncPk-DW
2016-02-16 06:29:11.646 >>> Virus 'Mal/EncPk-DW' found in file C:\Nexon\Library\maplestory\patchdata\10100\8c\8c7347c4d9ade0ebfcb3f1c998733cf4227f6326
2016-02-16 06:29:11.646 Disinfection not offered
2016-02-16 06:29:11.646 Disinfection failed [0xa0040208]
2016-02-16 06:29:11.647 Error: cleanup failed.
2016-02-16 06:29:11.911 SafeClean bin directory is empty.
2016-02-16 06:29:12.596 Error level 0
2016-02-18 21:47:58.165 Sophos Virus Removal Tool version 2.5.5
2016-02-18 21:47:58.165 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2016-02-18 21:47:58.165 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2016-02-18 21:47:58.165 Windows version 6.2 SP 0.0 build 9200 SM=0x100 PT=0x1 WOW64
2016-02-18 21:47:58.166 Checking for updates...
2016-02-18 21:47:58.176 Update progress: proxy server not available
2016-02-18 21:48:04.950 Downloading updates...
2016-02-18 21:48:04.951 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2016-02-18 21:48:04.951 Update progress: [I49502] Found supplement SAVIW32 LATEST
2016-02-18 21:48:04.951 Update progress: [I49502] Found supplement IDE525 LATEST
2016-02-18 21:48:04.951 Update progress: [I49502] Found supplement IDE526 LATEST
2016-02-18 21:48:04.951 Update progress: [I49502] Found supplement IDE527 LATEST
2016-02-18 21:48:04.951 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2016-02-18 21:48:04.951 Update progress: [I19463] Syncing product SAVIW32 67
2016-02-18 21:48:07.430 Option all = no
2016-02-18 21:48:07.430 Option recurse = yes
2016-02-18 21:48:07.430 Option archive = no
2016-02-18 21:48:07.430 Option service = yes
2016-02-18 21:48:07.430 Option confirm = yes
2016-02-18 21:48:07.430 Option sxl = yes
2016-02-18 21:48:07.434 Option max-data-age = 35
2016-02-18 21:48:07.434 Option EnableSafeClean = yes
2016-02-18 21:48:07.842 Option vdl-logging = yes
2016-02-18 21:48:07.855 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-18 21:48:07.855 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-18 21:48:07.856 Component SVRTcli.exe version 2.5.5
2016-02-18 21:48:07.856 Component control.dll version 2.5.5
2016-02-18 21:48:07.856 Component SVRTservice.exe version 2.5.5
2016-02-18 21:48:07.856 Component engine\osdp.dll version 1.44.1.2240
2016-02-18 21:48:07.857 Component engine\veex.dll version 3.64.0.2240
2016-02-18 21:48:07.857 Component engine\savi.dll version 9.0.0.2240
2016-02-18 21:48:07.858 Component rkdisk.dll version 1.5.30.0
2016-02-18 21:48:07.858 Version info: Product version 2.5.5
2016-02-18 21:48:07.858 Version info: Detection engine 3.64.0
2016-02-18 21:48:07.858 Version info: Detection data 5.23
2016-02-18 21:48:07.858 Version info: Build date 1/12/2016
2016-02-18 21:48:07.858 Version info: Data files added 333
2016-02-18 21:48:07.858 Version info: Last successful update 2/16/2016 12:36:11 AM
2016-02-18 21:48:09.656 Update progress: [I19463] Syncing product IDE525 141
2016-02-18 21:48:10.024 Update progress: [I19463] Syncing product IDE526 77
2016-02-18 21:48:11.255 Installing updates...
2016-02-18 21:48:11.872 Error level 1
2016-02-18 21:48:11.899 Update progress: [I19463] Syncing product IDE527 1
2016-02-18 21:48:12.272 Update successful
2016-02-18 21:48:20.416 Option all = no
2016-02-18 21:48:20.416 Option recurse = yes
2016-02-18 21:48:20.416 Option archive = no
2016-02-18 21:48:20.416 Option service = yes
2016-02-18 21:48:20.416 Option confirm = yes
2016-02-18 21:48:20.416 Option sxl = yes
2016-02-18 21:48:20.417 Option max-data-age = 35
2016-02-18 21:48:20.417 Option EnableSafeClean = yes
2016-02-18 21:48:20.835 Option vdl-logging = yes
2016-02-18 21:48:20.836 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2016-02-18 21:48:20.836 Machine ID: cfaa18875ce94286a01a97c78d862eaa
2016-02-18 21:48:20.836 Component SVRTcli.exe version 2.5.5
2016-02-18 21:48:20.836 Component control.dll version 2.5.5
2016-02-18 21:48:20.836 Component SVRTservice.exe version 2.5.5
2016-02-18 21:48:20.836 Component engine\osdp.dll version 1.44.1.2240
2016-02-18 21:48:20.836 Component engine\veex.dll version 3.64.0.2240
2016-02-18 21:48:20.836 Component engine\savi.dll version 9.0.0.2240
2016-02-18 21:48:20.836 Component rkdisk.dll version 1.5.30.0
2016-02-18 21:48:20.836 Version info: Product version 2.5.5
2016-02-18 21:48:20.836 Version info: Detection engine 3.64.0
2016-02-18 21:48:20.836 Version info: Detection data 5.24
2016-02-18 21:48:20.836 Version info: Build date 2/9/2016
2016-02-18 21:48:20.836 Version info: Data files added 216
2016-02-18 21:48:20.836 Version info: Last successful update 2/18/2016 4:48:12 PM

2016-02-18 21:49:56.338 Could not open C:\hiberfil.sys
2016-02-18 21:50:05.640 >>> Virus 'Mal/EncPk-DW' found in file C:\Nexon\Library\maplestory\patchdata\10100\8c\8c7347c4d9ade0ebfcb3f1c998733cf4227f6326
2016-02-18 21:50:05.640 Disinfection not offered
2016-02-18 21:50:25.169 Could not open C:\pagefile.sys
2016-02-18 21:53:30.440 Could not open C:\swapfile.sys
2016-02-18 21:53:30.492 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:53:30.492 Could not open C:\System Volume Information\{5ef5fdcd-d45b-11e5-8d9c-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:53:30.493 Could not open C:\System Volume Information\{6e5df677-cf61-11e5-8d94-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:53:30.493 Could not open C:\System Volume Information\{9b181f3e-c5df-11e5-8d8b-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:53:30.493 Could not open C:\System Volume Information\{acd98b8b-cc30-11e5-8d93-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:53:30.493 Could not open C:\System Volume Information\{c66e7741-d342-11e5-8d99-d07e35095839}{3808876b-c176-4e48-b7ae-04046e6cc752}
2016-02-18 21:56:27.442 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2016-02-18 21:56:27.442 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2016-02-18 21:56:29.401 Could not open C:\Windows\System32\config\BBI
2016-02-18 21:56:29.412 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2016-02-18 21:56:29.412 Could not open C:\Windows\System32\config\RegBack\SAM
2016-02-18 21:56:29.412 Could not open C:\Windows\System32\config\RegBack\SECURITY
2016-02-18 21:56:29.412 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2016-02-18 21:56:29.412 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2016-02-18 22:04:38.653 The following items will be cleaned up:
2016-02-18 22:04:38.653 Mal/EncPk-DW
2016-02-18 22:22:46.432 >>> Virus 'Mal/EncPk-DW' found in file C:\Nexon\Library\maplestory\patchdata\10100\8c\8c7347c4d9ade0ebfcb3f1c998733cf4227f6326
2016-02-18 22:22:46.432 Disinfection not offered
2016-02-18 22:22:46.433 Disinfection failed [0xa0040208]
2016-02-18 22:22:46.436 Error: cleanup failed.
2016-02-18 22:22:46.701 SafeClean bin directory is empty.
2016-02-18 22:22:47.315 Error level 0
 
Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download
51a5ce45263de-delfix.png
DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.
 
There was 1 malware found on Sophos and it could not clean it up ca you help me get it out? I think it is what is causing my internet to not respond sometimes
 
Since this is part of Maplestory I suspect it's false positive.
No other of our tools picked it up.
 
I'm sorry, but could you check my computer again, I reset my comp because after you said there was nothing wrong with my computer, however, my start up was drastically slower and I think I reset my computer to where there are viruses still. I'm not sure
 
Since this is brand new Windows installation I suggest new topic in Windows forum.
 
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