Twitter has for several years now offered a way to report abuse on its platform but doing so hasn’t always been easy or efficient. On Monday, the microblogging platform addressed the latter shortcoming by condensing the number of steps needed to report habitual offenders.
As Twitter safety engineer Hao Tang explains, they’re rolling out the ability to attach multiple Tweets to a single report.
Report abuse on Twitter more easily than ever. Find out how to protect yourself and others.https://t.co/1MEfTzkfFL— Safety (@safety) April 25, 2016
In addition to reducing the amount of time it takes to file a report (filing reports on a tweet-by-tweet basis can be time-consuming), providing as much information about an abuser as possible establishes a pattern of consistent abuse that’ll (hopefully) reduce the amount of time it takes Twitter to take action.
Twitter has taken a firmer public stance against trolls and otherwise abusive users since former CEO Dick Costolo took the blame for his company’s lethargic approach to curbing harassment. In an internal memo to employees in early 2015, Costolo said they flat out suck at dealing with abuse and trolls and have for years.
Costolo stepped down as CEO in July 2015 and was replaced by former chief Jack Dorsey as interim CEO. Dorsey, who also serves as the CEO of mobile payment company Square, returned as Twitter’s permanent CEO in October.
Tang said they’re beginning to roll out the new functionality on Android, iOS and on the web and expect all users to have access to multi-tweet reporting in the coming weeks.