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This tool is designed to remove the infections of W32.Blackmal.E@mm.
The Removal Tool does the following:
1. Terminates the associated processes
2. Deletes the associated files
3. Deletes the registry values added by the threat
Follow these steps to download and run the tool:
1. Download the FixBmalE.exe file from: http://securityresponse.symantec.com/avcenter/FixBmalE.exe.
2. Save the file to a convenient location, such as your Windows desktop.
3. Optional: To check the authenticity of the digital signature, refer to the "Digital signature" section later in this writeup.
Note: If you are sure that you are downloading this tool from the Security Response Web site, you can skip this step. If you are not sure, or are a network administrator and need to authenticate the files before deployment, follow the steps in the "Digital signature" section before proceeding with step 4.
4. Close all the running programs.
5. If you are on a network or if you have a full-time connection to the Internet, disconnect the computer from the network and the Internet.
6. If you are running Windows Me or XP, turn off System Restore. For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
* How to disable or enable Windows Me System Restore
* How to turn off or turn on Windows XP System Restore
7. Locate the file that you just downloaded.
8. Double-click the FixBmalE.exe file to start the removal tool.
9. Click Start to begin the process, and then allow the tool to run.
NOTE: If you have any problems when you run the tool, or it does nor appear to remove the threat, restart the computer in Safe mode and run the tool again.
10. Restart the computer.
11. Run the removal tool again to ensure that the system is clean.
12. If you are running Windows Me/XP, then reenable System Restore.
13. If you are on a network or if you have a full-time connection to the Internet, reconnect the computer to the network or to the Internet connection.
14. Run LiveUpdate to make sure that you are using the most current virus definitions.
When the tool has finished running, you will see a message indicating whether the threat has infected the computer. The tool displays results similar to the following:
* Total number of the scanned files
* Number of deleted files
* Number of repaired files
* Number of terminated viral processes
* Number of fixed registry entries
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