Inactive [A] I have the dreaded "hard drive clusters are partly damaged" virus

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Try different browser.


I can't use browsers on the infected computer. I downloaded the scanner on the laptop I am currently using, I put it on the USB, I placed it to my desktop on the infected computer, and I tried to run it through there. My computer shuts down if I open Firefox and googlechrome is not displaying any texts (similar problem to the popups)
 
I can't use browsers on the infected computer
Why?

I downloaded the scanner on the laptop I am currently using, I put it on the USB, I placed it to my desktop on the infected computer, and I tried to run it through there.
It won't work.
 
See if you can run Norton removal tool now.
Successful or not.....

Next step.....

Let's see, if we can look at your computer booting from an external source.

Please download OTLPE (filesize 120,9 MB)

  • When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
  • Reboot your system using the boot CD you just created.
    • Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Your system should now display a REATOGO-X-PE desktop.
  • Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
  • Double-click on the OTLPE icon.
  • When asked Do you wish to load the remote registry, select Yes
  • When asked Do you wish to load remote user profile(s) for scanning, select Yes
  • Ensure the box Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start.
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system
  • Please post the contents of the OTL.txt file in your reply.
 
Alright, I got a hold of the CD and I will run these tests now. I'll edit this message when the tests are done.
 
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