Hello,
I have been having a recurring problem with my Verizon DSL. Every night for the last 3 or so weeks I cannot connect to websites. What's odd is the fact that the Westell website and all tests with tech support show that I have a full strong signal 864/160.
Tne service works great during the day, but at about 8pm I simply cannot load up even simplest pages. it lasts until 8am or so.
I had opened multiple tickets, replaced the modem, had a tech at the house put in a new home run line from the DSL jack to the splitter in the garage, had the CO put me on a different server.
The problem repeats itself every night.
Any thoughts?
I am 100% certain at this point that the problem lies outside the house, within the CO maybe. I'm quite a long distance from the CO. However, I never had these issue before. Could they have all of a sudden started some kind of a nightly process that is causing this.
P.S. Weather is not a issue.
thanks in advance!
I have been having a recurring problem with my Verizon DSL. Every night for the last 3 or so weeks I cannot connect to websites. What's odd is the fact that the Westell website and all tests with tech support show that I have a full strong signal 864/160.
Tne service works great during the day, but at about 8pm I simply cannot load up even simplest pages. it lasts until 8am or so.
I had opened multiple tickets, replaced the modem, had a tech at the house put in a new home run line from the DSL jack to the splitter in the garage, had the CO put me on a different server.
The problem repeats itself every night.
Any thoughts?
I am 100% certain at this point that the problem lies outside the house, within the CO maybe. I'm quite a long distance from the CO. However, I never had these issue before. Could they have all of a sudden started some kind of a nightly process that is causing this.
P.S. Weather is not a issue.
thanks in advance!