What's New:

Main features in system software update 7.00

The following changes have been made to Party.

  • The maximum number of people who can join a party has been increased from 8 to 16.
  • Chat transcription has been added, and accessibility has been improved. While in a party, use PS4 Second Screen*1 on your smartphone or other mobile device to convert party voice chat to text, or to enter text to have it read aloud to other party members. This feature works only in English and is available only on PS4™ systems sold in certain regions.
  • Network connectivity has been improved.
  • Audio quality of voice chat has been improved.
  • Remote Play can now be used on more devices.
  • Besides Xperia™ devices, Remote Play can now be used on other smartphones and tablets running Android™ 5.0 or higher*2. Download PS4 Remote Play from Google Play™ to use this feature.

Additionally, for mobile devices running Android 10, you can now connect a DUALSHOCK®4 wireless controller via Bluetooth® for Remote Play*2*3.

*1 Download the latest version of PS4 Second Screen, available from Google Play™ or the App Store.

*2 Remote Play may not be compatible with every device. Some games do not support Remote Play. A PS4™ system with a wired connection via a LAN cable is recommended.

*3 Depending on the device, certain features such as the touch pad and the vibration function may not be available.

Other updated features

  • When using Remote Play on an iPhone or iPad, you can now do the following things. Select Settings on the Remote Play screen to switch to these settings.
  • iPhone or iPad: The controller can now be displayed at all times.
  • iPhone: You can now lock the screen orientation.

You can now use a DUALSHOCK®4 wireless controller via Bluetooth® for Remote Play on an iPhone, iPad, or Mac*. Update to the following OS to use this feature.

  • iOS 13
  • iPadOS 13
  • macOS Catalina

* Some features, such as the touch pad and the vibration function, may not be available on the iPhone and iPad.

System Software

The PS4 system software and system software updates installed on your system are subject to a limited license from Sony Computer Entertainment Inc. Visit http://www.scei.co.jp/ps4-eula/ for details.

Update Methods

You can update the PS4 system software by any of the methods described below. To confirm that the update was completed successfully, once the update process is completed, go to the function screen and select Settings (Settings) > [System] > [System Information]. If the version number of the system update file is displayed in the [System Software] field, this means that the update was successful.

Update using the Internet

  • Use your PS4 system's network update feature to update the system.

Update using a computer

  • This update method can be used if your PS4 system is not connected to the Internet. Download the update file to your computer, and then save it on a USB storage device. Copy the saved file to the system storage of your PS4 system to update the system.

Update using the Internet

The following things are needed to perform the update

  • PlayStation 4 system
  • Internet connection (wired or wireless)

Before using the network update feature, you must configure your PS4 system's network settings. For details, refer to the user's guide for your PS4 system.

On the function screen, select Settings (Settings) > [System Software Update]. Your system automatically checks if you have the latest version of the system software. If you do not, the latest update file is downloaded to the system. When the download is complete, a notification message is displayed in the upper left corner of the screen. To install it, go to the function screen, select Notification (Notifications) > [Downloads], and then follow the screens to perform the installation.

Update using a computer

For the standard update procedure, follow the steps below.

Visit here for the procedure to initialize your PS4 system and perform a new installation of the system software, such as for when you replace the hard disk drive. This procedure is for initializing your PS4 system and performing a new installation of the system software, such as for when you replace the hard disk drive. Be careful when using an update file for reinstallation. All users and all data will be deleted.

The following things are needed to perform the update:

  • PlayStation 4 system
  • Computer connected to the Internet
  • USB storage device, such as a USB* flash drive with 400 MB of free space.

Steps:

  1. On the USB storage device, create folders for saving the update file. Using a computer, create a folder named "PS4". Inside that folder, create another folder named "UPDATE".
  2. Download the update file, and save it in the "UPDATE" folder you created in step 1. Save the file with the file name "PS4UPDATE.PUP".
  3. Turn off the power of your PS4 system completely. Check that the power indicator is not lit. If the power indicator is lit up in orange, touch the power button on the PS4 system for at least 7 seconds (until the system beeps a second time).
  4. Connect the USB storage device that the update file is saved on to your PS4 system, and then touch the power button for at least 7 seconds. The PS4 system starts in safe mode
  5. Select [Update System Software]. Follow the screens to complete the installation.

Note: If you get the error: "SU-41350-3 - Cannot find the update file" it means that the PUP file was renamed by your computer due to multiple downloads of the same file.
Solution: Check the download location on your PC or Mac, delete any previous versions. Make sure the current the file is named: PS4UPDATE.PUP.

If your PS4 system does not recognize the update file, check that the folder names and file name are correct. Enter the folder names and file name in single-byte characters using uppercase letters.

Previous versions: