hi my name is michele i have abebot and trojandownloader.xs infection on my computer and need help getting rid of it i have mcafee and spyware doctor i think the problem is in my registry but need help thank you
Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. please attach the log into your next reply.
If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Download and Run ComboFix
Download this file to your desktop from either of the two below listed places :
hi thank you for helping me i am new at this so far i have i completed malware but i don't know how to attach the log for you also i can't download combo fix i the spy doctor is blocking it all help would be appreciated thank you
hi i found my malware log every time i try to attach it it keeps saying invalid file since i did malware and combo fix my virus seems to be gone please help thank you
Make sure you have the LATEST version of HJT (currently v2.0.2) it can be downloaded from HERE
Run the HijackThis Installer and it will automatically place HJT in its own folder, usually C:\Program Files\Trend Micro\HijackThis. Please don't change the directory as it is necessary to create backups.
After installing, the program launches automatically, select Scan now and save a log
After the scan is complete copy and paste the contents into your reply.
Do not attempt to fix any item yet. Do not add anything to the ignore list. Don't use the AnalyseThis button, its findings are dangerous if misinterpreted.
hi kritius i just tried to install hijack this but i can't i get a message that says
C:\Documents and Settings\Michele\Local Settings\Temporary Internet Files\Content.IE5\ZVRDNIP1\HJTInstall[1].exe is not a valid win 32 application.
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.
Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):
PowerReg Scheduler V3
Please note any other programs that you don't recognize in that list in your next response.
Do a search and delete the following, PowerReg Scheduler V3.exe
After that, Reboot, and post a new HijackThis log here in a reply as well as describing how your computer is running at the minute.
hi could you please tell me how to do this
open your C:\drive and create a new folder called HJT then put HijackThis.exe into it
i tried but can't seem to do it sorry to be a pain
thank you
hi kritius i did everything my computer seems to be running fine the only question is i don't have a new hijack this log do i need to do another scan and save log after i've fixed everthing ? and can i remove malwarebytes? thanks for the help
michele