Abebot

[kritius]

Not looking too bad,

: Download and Run DSS

Download Deckard's System Scanner (DSS) to your Desktop. You must be logged onto an account with administrator privileges.

• Close all applications and windows.
• Double-click on dss.exe to run it, and follow the prompts.
• When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<- this one will be minimized.
• Attach the main.txt and the extra.txt in your reply.

 

[lapdanzer4u]

here is the main txt i can't find where i put the extra.txt will keep looking please reply

 

[lapdanzer4u]

well i thought i saved the extra.txt log but i can't find it anywhere please help thanks

 

[lapdanzer4u]

ok i found it please reply

 

[lapdanzer4u]

hi did you have a chance to look at the last logs ? please reply

 

[kritius]

Not yet, I got them late last night and im in work all day, ill look over them later on.

 

[kritius]

Go to add/remove programs and unistall,
LiveReg (Symantec Corporation)

I would like you to do an online scan so that we can what else may be in your system,
Run Kaspersky online scanner
With the exception of Internet Explorer, which must be used for this scan, keep ALL programs closed
Note: It is recommended to disable onboard antivirus program and antispyware programs while performing scans to speed up scan time and to make sure there are no conflicts.
Do not go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable resident antivirus protection along with whatever antispyware application you use.

Do an online scan with Kaspersky Online Scanner in Internet Explorer. You will be prompted to install and run an ActiveX component from Kaspersky, Click Yes.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75%. Once the licence accepted, reset to 100%.

• The program will launch and then start to download the latest definition files.
• Once the scanner is installed and the definitions downloaded, click Next.
• Now click on Scan Settings
• In the scan settings make sure that the following are selected:
  o Scan using the following Anti-Virus database:
  o Extended (If available, otherwise use standard)
  o Scan Options:
  o Scan Archives
  o Scan Mail Bases
• Click OK
• Under select a target to scan, select My Computer
• The scan will take a while so be patient and let it run.
• Please do not use your computer while the scan is running. Once the scan is complete it will display if your system has been infected.
• Click the Save Report As... button (see red arrow below)
  
  
  
  
  
• In the Save as... prompt, select Desktop
• In the File name box, name the file
• In the Save as type prompt, select Text file (see below)
  
  
  
  
  
• Include the report in your next post.

 

[lapdanzer4u]

hi ok i will do looks like it might take me a while to do so i will do it on my next day off thanks so much for all your help

 

[kritius]

Thats no problem, just post back when its done.

 

[lapdanzer4u]

hi i just ran kaspersky online scanner after it was done scanning there was no virus's ,infections, or suspicious objects found it just done there was nothing that said save report as i hope this is good news please reply back to me thanks again for all your help

 

[lapdanzer4u]

hi are you there

 

[lapdanzer4u]

hi did you have a chance to read my last post 's please reply back

 

[Blind Dragon]

Kritius will be back in a week or so, he is on vacation in the states