Access denied to backup restore

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i have a windows vista home basic in a compaq presario notebook
i made a backup using the recovery manager and formatted using the recovery to get the factory conditions. now i have restored the backup of about 60gb made on an external hard disk.
but now it shows access denied when i try to open any file that has been restored.
The files are stored in a folder (system recovery files) in the c: drive.
i have copied one of the files to desktop but it shows access denied when i try to open that file.
all the files of format .jpg , .mp3 , .txt etc are not opening
please come up with a good solution asap

i am in urgent need of the files
 

captaincranky

Posts: 16,121   +4,895
I have no idea. This seems to be a theme recently where nobody's back-up program will allow them to access the files.

The only two ideas I can come up with are 1, you should re-post this in the "Windows" forum. And 2, get with support of the external drive manufacturer. There may be encryption of file involved when writing to the external drive .

I'm sorry I'd don't have more than that for you.
 

jobeard

Posts: 13,970   +1,778
when you reformatted, you lost the CSLID of the original users.

The new install gave you new ones for every user.

When the recovery completed, the NTFS permissions were those of the ORIGINAL users and thus the new users have no access.

Login using an ADMIN id.
  • find the highest level directory which has the problem of access.
  • backup to the point of locating the parent directory; (vista) \users\loginid\ (XP) \documents and settings\loginid\
  • now change the NTFS permissions to allow $newuserName$ to have Full Control
Right-Click on that directory->Properties
click the Security Tab
in the top half, under the list of Group or User Names, click add
in the Select Users or Groups, enter the newusername and click check name
click ok​
that user name should be highlited so in the lower half
[x] full control
click Apply​
allow all child files/directorys to be updated
 
  • Thread Starter Thread Starter
  • #4
solved

hey thanks for ur suggestions
i just changed the user name to the one i had before formatting
and restarted the computer and then copied the files to my desktop and they did open.
thank u all
 

LookinAround

Posts: 6,430   +186
when you reformatted, you lost the CSLID of the original users.

The new install gave you new ones for every user.
<snip>
I'm sure just a typo.. but if i may provide a technical clarification for us geeks :)

SID vs CLSID

I think you meant SID (Security Identifier) which Windows generates one per userid vs
CSLID (Class Identifier) which Windows generates to identify COM objects (e.g. application programs)
 
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