Add/Remove Programs Problem - Yet Again!

By jakefraser ยท 5 replies
Aug 24, 2005
  1. Here's the full story as much as i can remember:

    I un-installed Norton Internet Security 2005, then was required to restart, which I didn't. I then tried to un-install Norton Systemworks Premier 2005 and it instructed me that I had to restart before I coul un-install as of the NIS un-installation. After I cleard that screen off, the Add/Remove Programs page changed, all of the System Works Utilities where listed instead of been under Norton Systemworks Premier 2005 and all programs lost the Change Remove buttons. So... I'm stuck with all the programs I installed before Norton and the only things I can un-install is the programs that where installed after I re-installed all Norton products. If anyone can help me out it would be great!!! :knock: :knock: :knock:

    Thanks, Jake
  2. zephead

    zephead TechSpot Paladin Posts: 1,569

    after restarting, try reinstalling/reparing NSW. if successfull, you should then be able to uninstall everything but this time around follow the instructions. you could also try using the system restore feature, but i never had to resort to that for this type of situation.
  3. jakefraser

    jakefraser TS Rookie Topic Starter

    I've re-installed NSW twice before and still I can't remove programs that were installed before NSW was installed. Any other ideas?
  4. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Try this NIS uninstall-program
  5. jakefraser

    jakefraser TS Rookie Topic Starter

    Its not that I want to remove NIS or NSW, I can do that, its the programs that I have previously installed before I had NIS and NSW. I want to be able to remove them but the 'Change/Remove' button to do so has disappeard on all software installed before NIS and NSW.
  6. Samstoned

    Samstoned TechSpot Paladin Posts: 1,018

    had the same thing happen on a W2K machine
    you run the appwiz.cpl file using the "run" command
    can you see the missing programs
    check .
    I think I reinstalled the appwiz.cpl file and I know somewhere msdn has a fix ,very common problem,I hate norton software.
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