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blahblah94
Hello and thanks in advance to whomever decides to help me with this issue. I have an Acer AspireM-481PT laptop running Windows 8.1. I've been having problems with ads popping up in all my browsers (Internet Explorer, Firefox, and Google Chrome) for the past two-three weeks. I've tried every possible malware scanner out there to try to get them off, but no program can detect the cause. I have a full subscription to McAfee Antivirus Internet Security Suite which scans my computer in real time and still didn't pick up the issue when I ran a full scan. I've also tried Adware Removal Tool, Ad-Aware, TDSS Killer, MalwareBytes Antimalware, MalwareBytes AntiRootkit, Norton NPE, RKill, Junkware Removal Tool, and Rogue Killer to no avail.
However, Rogue Killer does realize my computer has some PUM.Dns and PUM.DesktopIcons registry keys. When I try to delete them they all come up as replaced. I will attach the log to this post.
From what I've read online, the PUM.Dns or PUM.DesktopIcons aren't things you want on your computer so I really need them off. I am a college student and I rely heavily on my computer. I've gotten so fed up with trying to get rid of these ads that I've done a full Factory Reset (cleaned the drive) and I STILL have them coming up. I am not even sure if the registry keys are what is causing all this havoc, but I just need help. Thanks again.
ROGUEKILLER LOG FILE
¤¤¤ HOSTS File : 0 ¤¤¤
¤¤¤ Antirootkit : 0 (Driver: LOADED) ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST500LT012-9WS142 +++++
--- User ---
[MBR] 2a3eb07b6951442c0cd8a2fe93ac0680
[BSP] 434f9f7025e26972d2e1b663c5b1acc4 : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x0) [VISIBLE] Offset (sectors): 1 | Size: 2097152 MB
User = LL1 ... OK
User = LL2 ... OK
+++++ PhysicalDrive1: SATA SSD +++++
--- User ---
[MBR] d900b5e8f27a7234b3596e2e1298a9e9
[BSP] 3abd4e59bc5d456a0f56ea5bc8a26df3 : Unknown MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x0) [VISIBLE] Offset (sectors): 1 | Size: 2097152 MB
User = LL1 ... OK
User = LL2 ... OK
============================================
RKreport_SCN_09282014_200207.log
However, Rogue Killer does realize my computer has some PUM.Dns and PUM.DesktopIcons registry keys. When I try to delete them they all come up as replaced. I will attach the log to this post.
From what I've read online, the PUM.Dns or PUM.DesktopIcons aren't things you want on your computer so I really need them off. I am a college student and I rely heavily on my computer. I've gotten so fed up with trying to get rid of these ads that I've done a full Factory Reset (cleaned the drive) and I STILL have them coming up. I am not even sure if the registry keys are what is causing all this havoc, but I just need help. Thanks again.
ROGUEKILLER LOG FILE
¤¤¤ HOSTS File : 0 ¤¤¤
¤¤¤ Antirootkit : 0 (Driver: LOADED) ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST500LT012-9WS142 +++++
--- User ---
[MBR] 2a3eb07b6951442c0cd8a2fe93ac0680
[BSP] 434f9f7025e26972d2e1b663c5b1acc4 : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x0) [VISIBLE] Offset (sectors): 1 | Size: 2097152 MB
User = LL1 ... OK
User = LL2 ... OK
+++++ PhysicalDrive1: SATA SSD +++++
--- User ---
[MBR] d900b5e8f27a7234b3596e2e1298a9e9
[BSP] 3abd4e59bc5d456a0f56ea5bc8a26df3 : Unknown MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x0) [VISIBLE] Offset (sectors): 1 | Size: 2097152 MB
User = LL1 ... OK
User = LL2 ... OK
============================================
RKreport_SCN_09282014_200207.log