Hey I hope I don't tread on anyone's toes with this but I came across a useful little ( and genuine Kaspersky app) for those of us newbies (computers) who like KIS, KAV, and Pure for security. My post to another (local) forum. Have found a nice little tool for newbies go to – expect the gurus probably know re this already :- http://forum.kaspersky.com/index.php?showtopic=915 Download (save) the GSI from there (I saved mine on my taskbar for future use) Run it as admin it doesn't take long. You end up with a screen that says you have successfully created etc etc then goes to a screen titled GetSystemInfo Parser 2.96 – Window Internet Explorer (may need enlarging to full screen) My file number was at http://www.getsysteminfo.com/read.php?file=52a8d9f948d5447a9d256e0c0d4bc32f In the middle of the screen there is a dark red box with that report address in it (one above was just one I generated). Where it says at the bottom of the red box for experts -"click here" and you will get a really easy to read, navigate, and understand albeit I suspect some might say probably too simplistic interface with any probs that have been found. It also lists all of the system details in the readout which I thought was a good little feature – knowing it was quoting my machine's specs and not some other one (bit para you see) Anyway I like it to trying to read through those great long screeds of numbers and codes etc that I don't understand. Have a try nothing to lose as it's Kaspersky generated – for those of us who like anything Kaspersky -KIS KAV and Pure. Oh and I think you have to join up to that forum to get this. But I found / find it useful.