Apple enacts 14-day, no-questions-asked return policy for digital purchases in EU countries

By Shawn Knight ยท 5 replies
Dec 30, 2014
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  1. Apple has rolled out a 14-day, no-questions-asked refund policy for buyers of digital goods in European Union member countries. Specifically, the policy covers all App Store, iBooks and iTunes purchases with the exception of gift cards once the redemption code...

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  2. ETF Soldier

    ETF Soldier TS Evangelist Posts: 463   +136

    Steam needs this.
  3. SalaSSin

    SalaSSin TS Booster Posts: 149   +58

    Nice to see the EU can influence companies so as to follow guidelines to protect the customer.
  4. They need to extend that to the US Store also!!! I have bought apps that are a total waste of money, and do not do what they claim they do (or even what the demo does in one case) after you purchase it. It would go a very long way to cleaning out the junk! But it's only $1 or $2 or $3, right, so no big deal? Being ripped of is a big deal, even if it is small change, and any company that condones it because it makes them bucks does not deserve the support of their customers IMO.

    And before anyone claims I am an Android fan...nope...same exact issues there! But I EXPECT more from Apple.
  5. tomkaten

    tomkaten TS Maniac Posts: 222   +143

    What, the EU suckers are the good guys now ? :)

    A few (news) days ago they were the *****s that patronized American companies just because they could, and no one saw them capable of doing anything for the people.
  6. Camikazi

    Camikazi TS Evangelist Posts: 925   +284

    Even a broken clock is right 2 times a day.

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