Apple's new hardware chief says seeing screen protectors used on iPhones makes his "skin crawl"

Skye Jacobs

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Big quote: Tom Marieb has a visceral reaction when he sees an iPhone owner put on a screen protector. "Personally, when I see someone put a screen protector on their iPhone, it makes my skin crawl, because we work so hard to make beautiful front screens," he told TechRadar. The remark from Apple's new vice president of hardware engineering reflects the company's confidence in Ceramic Shield 2, its latest display material.

Apple introduced the material with the iPhone 17 lineup and also uses it on the new iPhone 18 Pro and the outer screen of the new iPhone Duo foldable.

Marieb said Apple set out to solve a familiar problem for smartphone owners: screens that pick up scratches through normal use. But scratch resistance alone wasn't the whole goal; the company also wanted the coating to stay durable as the device aged, since the two properties tend to work against each other in most materials.

Apple said Ceramic Shield 2 provides three times the scratch resistance of the previous generation. The company's position is that its display technology is strong enough that users should be able to enjoy the appearance of the front glass without immediately covering it with another layer.

Not everyone finds that argument persuasive, and the reaction to Marieb's comments online suggests the disagreement isn't really about how tough Ceramic Shield 2 is. For a lot of iPhone owners, a protector is less about preventing scratches on great glass and more about not paying for a screen repair at all: out-of-warranty replacements can run into the hundreds of dollars, so a cheap, disposable layer functions as insurance regardless of how durable the glass underneath happens to be.

Others use protectors for reasons that have nothing to do with scratch resistance in the first place, like privacy filtering or extra glare reduction, features no amount of Ceramic Shield toughness would replace.

That same focus on long-term durability extends to the iPhone Duo. The foldable introduces an inner display and hinge system that Apple had to design around issues that don't affect standard slab-style phones.

Marieb said the company spent significant time refining the hinge so that it feels secure in every position, including open, closed, and partially folded. Apple wanted the mechanism to close with the solid feel of a high-end car door, rather than feeling loose or "floppy."

"A lot of blood, sweat, and tears went into that," Marieb said. The Duo's inner screen has a matte finish intended to make any changes around the fold less noticeable than they'd be on a glossy display. Marieb said Apple should be judged on how well that claim holds up over time.

"Hold us accountable to that," he said.

Ceramic Shield 2 and the Duo's hinge represent two sides of the same durability push: one limits scratches on Apple's conventional iPhones, the other addresses the mechanical and display challenges unique to a foldable design.

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Meanwhile my iPhone 16e from work has a scratch on it from having keys in the same pocket, and I cringe every time I see a screen partially shattered because it impacted something. Tom needs to hush.

The 16e doesn’t have Ceramic Shield 2. Also a screen protector doesn’t really do that much for smashing the display. Typically if it’s enough to smash the screen it will go through a protector and the screen. A lot of the time the protectors break because they’re more fragile making it seem like they’ve stopped the screen breaking, but the damage wouldn’t have bothered the screen anyway.
 
Couldn't be that difficult to engineer the display assy to be easily repairable. Maybe put a piece of highly engineered glass in front of it that could be replaced without having to disassemble the entire phone...

Oh wait, I've just described a tempered glass screen protector. It sounds like maybe Apple should take notes instead of complaining...
 
Last time I used a screen protector was on a PDA.
As it was obvious that these things affect screen sensitivity and precision I stopped using them.
I handle my devices with care and the only things besides fabrics that ever touch my screens are my fingers.
Others may have different preferences and lifestyles. I'm fine with that. Diversity's good.
 
Couldn't be that difficult to engineer the display assy to be easily repairable. Maybe put a piece of highly engineered glass in front of it that could be replaced without having to disassemble the entire phone...

Oh wait, I've just described a tempered glass screen protector. It sounds like maybe Apple should take notes instead of complaining...
I mean it is result easy to remove the display and replace it. It also holds up better to the world than tempered glass and doesn’t develop sharp chips etc
 
His skin may crawl when he sees someone using a protector, but my crawls too when I see my screen broken.

Words mean little. If Apple starts replacing broken screens free of charge, nobody would use a protector.
 
It always depends on the use case. If you know what lives inside of a bag of a woman, you will hand her a screen protection without hesitation. On the other hand, my phones never touched a key in the same pocket - I don’t need that
 
Meanwhile my iPhone 16e from work has a scratch on it from having keys in the same pocket, and I cringe every time I see a screen partially shattered because it impacted something. Tom needs to hush.
or maybe you need to grow a brain and not put sharp objects next to your phone, especially in tight spaces.
 
I use screen protector for 2 reasons.
First, I love matte effect on the screen
I have been buying the same brand for over 10 years now.
And second, I always trade in my phones.
I have not paid full price in ages. I need the screen to be
working, I need to be able to trade it in.
 
I use screen protector for 2 reasons.
First, I love matte effect on the screen
I have been buying the same brand for over 10 years now.
And second, I always trade in my phones.
I have not paid full price in ages. I need the screen to be
working, I need to be able to trade it in.
Mine always somehow breaks and is replaced under AppleCare when I sell them
 
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