Audio and Video slur

[DrunkenProphet]

Hello, everybody. Sorry if this is the wrong category.

I've got a relatively new HP Envy 4-1035TX Ultrabook Laptop and I've had this problem lately: while playing a YouTube video or a song from my iTunes library, it keeps slurring and crackling. The problem is very sporadic: sometimes it will not slur at all, but other times it will once every 10 seconds. Playing a video in BS Player works perfectly fine, though.

Thanks in advance.

 

[Tmagic650]

What version of Windows are you running? Is Windows fully updated using Windows Update until there are no more updates are found?

 

[DrunkenProphet]

I've got Windows 8.

Tried to update it twice and each time got this error:

 

[Tmagic650]

Shut down the computer and restart. Try the updates again

 

[DrunkenProphet]

Did it, same results.

 

[Jad Chaar]

Try running this: http://support.microsoft.com/mats/windows_update/.

 

[DrunkenProphet]

"We're sorry, but your operating system is not supported by Microsoft Fix it at this time."

 

[Jad Chaar]

Click the first link in this Google search: https://www.google.com/webhp?hl=en&...61,d.dmg&fp=701c806c0df3bf7b&biw=1920&bih=894. Sorry about that, I am using a Mac right now, and that is probably the issue.

 

[DrunkProphet]

Hey guys it's still me. The problem's getting worse and worse. Tried reinstalling the driver for video card and things were fine for about 2 hours. Then the slur was back again. Then updated Windows 8 to Windows 8.1. Still no results.

Anything would be helpful, this thing's driving me nuts.

I should add that the Windows Updates are not a problem anymore ever since I installed 8.1 - they get updated automatically, without any errors.

 

[Tmagic650]

The laptop may be overheating...

 

[DrunkProphet]

The laptop may be overheating...

It's not.

 

[DrunkProphet]

I was watching the performance section in Task Manager and noticed that each time the slur occurs, the percentage of Disk 0 (C: D: ) rises to almost 100%. Right after the slur, it lowers again. Here's a print screen with it going up to 91% while a song was playing.

 

[Tmagic650]

Do you have Java and Adobe flash player properly installed?

 

[DrunkProphet]

Do you have Java and Adobe flash player properly installed?

Reinstalled both from their respective websites. No effect.