i dont know why, coz last time before i reinstalling my windows the software still running well, and now when i trying to run the program again after installing it (from the same installation file) it show error window which say: What AutoPatcher was trying to do It appears that the error occured while AutoPatcher was trying to set folder variables through filesystem. Where: mdlInitialization.Main() Error Code: 0x174: Failed to load control 'RichTextBox' from RICHTX32.OCX. Your version of RICHTX32.OCX may be outdated. Make sure you are using the version of the control that was provided with your application. and here's the log : Attempting to initialize common controls. Accessing filesystem... AutoPatcher 5.6 loaded the filesystem. Detected English (1033) Windows XP Media Center 2005 Service Pack 2 System Components: Internet Explorer: 6.0.2900.3199 Windows Media Player: 10.0.0.4058 .NET Framework: 1.0.3705|1.0SP0|1.1.4322|1.1SP1|2.0.50727.42|2.0SP0|3.0|3.0SP0 Windows Installer: 3.1.4000.1823 DirectX: 4.09.00.0904 MSN/Live Messenger: 22.214.171.124 Office Components: Microsoft Word: 12.0.4518.1014 Microsoft Excel: 12.0.6024.5000 Microsoft PowerPoint: 12.0.4518.1014 Microsoft Outlook: 12.0.6023.5000 Microsoft Access: 12.0.4518.1014 Microsoft Project: Microsoft Publisher: 12.0.6023.5000 Microsoft OneNote: 12.0.4518.1014 Microsoft FrontPage: Microsoft InfoPath: 12.0.4518.1014 Microsoft Visio: Microsoft SharePoint Designer: Microsoft Groove: 12.0.4518.1014 need help!!!