So here's something weird, the only way I can turn on my friend's Dell Optiplex tower computer is by keeping the back black Power test depressed and then I can power up the computer as normal. I tried to jump the switch via the motherboard and that didn't work, thinking just the power button was defective. Any thoughts?
Back Power test button only way to turn on computer
- Thread starter melbrett68
- Start date
Cycloid Torus
Posts: 4,892 +1,711
Under warranty, contact Dell support.
Not,
Not,
So I push this button, and everything goes on, solid green and even the computer boots up. That's what is so confusing. If I don't push this back button, nothing powers on. I can't even jump the to connectors on the motherboard to boot up the computer
Cycloid Torus
Posts: 4,892 +1,711
" If I don't push this back button, nothing powers on."
Back button is a test button. So something is broken.
"So I push this button, and everything goes on, solid green" means that the problem might be something simple.
Dell has extensive diagnostics and support. Seek Dell support for the specific unit (service tag). Follow the troubleshooting tree which they provide.
http://www.dell.com/support/article...o-diagnose-and-fix-hardware-problems-?lang=EN
Back button is a test button. So something is broken.
"So I push this button, and everything goes on, solid green" means that the problem might be something simple.
Dell has extensive diagnostics and support. Seek Dell support for the specific unit (service tag). Follow the troubleshooting tree which they provide.
http://www.dell.com/support/article...o-diagnose-and-fix-hardware-problems-?lang=EN
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