Battlefield: Bad Company 2 freezes

[endrew360]

When I play battlefield bad company 2 my computer sometimes freezes in the middle of a game and then restarts. Can somebody please help me fix this? I'll post a minidump and dxdiag file.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8006B10758
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[Mark56]

Hi, the error code 124 indicates a hardware problem but unfortunately that could mean any hardware item in the system. Start by running through this guide to isolate the cause.

 

[endrew360]

K ill check it out thanks. here's if anyone wants to see some older dumps

 

[endrew360]

well i just got my new computer like 1 or 2 weeks ago, and my put radeon hd 4650 and my 500 watt psu, so im guessing one of them might be the problem

 

[Mark56]

I would have a good look at the PSU wattage. The minimum system requirements for the graphics card are:

450 Watt or greater power supply with 75 Watt 6-pin PCI Express® power connector recommended

Check the wattage available on the PCI-E power connector.

Let me know if the PSU you have meets this requirement and then I will analyse your minidumps.

 

[endrew360]

I would have a good look at the PSU wattage. The minimum system requirements for the graphics card are:



Check the wattage available on the PCI-E power connector.

Let me know if the PSU you have meets this requirement and then I will analyse your minidumps.

yes my psu is 500 watts and has a 6 pin pci express. i have been reading many forums and lots of people said the freezing is probably from having realtek drivers and using punkbuster

 

[endrew360]

i saw a youtube comment and it said to turn off hardware monitoring while playing so i tried that for an hour and a half and it worked so far. ill get back too you if i get any freezes

 

[Mark56]

Ok, sounds like you may have fixed it, let us know how it goes.

 

[endrew360]

Well after lots of playing without gpu-z running in the background, I haven't gotten a freeze yet, so i think this case is solved.

 

[Mark56]

Looks like you found the solution, well done.