Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8007A135F0
BCP3: FFFFFA8007A138D0
BCP4: FFFFF80003383300
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
I have formatted the laptop sevaral times and have updated all drivers. There are virtually no programs other than those installed by the manufacturer. I have sent the PC to the manufacturer, however they, returned it stating that no hardware issues have been found.
I was wondering if this is a hardware or software issue ?
What is the problem and how can it be fixed ?
I have attached the dump file.
Thanks in advance !
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8007A135F0
BCP3: FFFFFA8007A138D0
BCP4: FFFFF80003383300
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
I have formatted the laptop sevaral times and have updated all drivers. There are virtually no programs other than those installed by the manufacturer. I have sent the PC to the manufacturer, however they, returned it stating that no hardware issues have been found.
I was wondering if this is a hardware or software issue ?
What is the problem and how can it be fixed ?
I have attached the dump file.
Thanks in advance !