I have a strange issue with a Gateway FX Ultimate Gaming machine..
When the customer brought it in it would black screen on initial boot up multiple times, after removing the wireless usb device for his mouse it worked. I still decided to run diagnostics on it and it would only show video if I removed all components except HD and 1 stick of ram. HD and Mem test pass.. Stress test @ 50% passes for multiple hours, @ 55% it black screens after 1 min.. After that I put a new stick of ram in even tho they passed and it would still black screen @ 55%
I do get 2-3 beeps at beginning of boot up only when computer is black screened.
any thoughts are appreciated
thank you in advanced
When the customer brought it in it would black screen on initial boot up multiple times, after removing the wireless usb device for his mouse it worked. I still decided to run diagnostics on it and it would only show video if I removed all components except HD and 1 stick of ram. HD and Mem test pass.. Stress test @ 50% passes for multiple hours, @ 55% it black screens after 1 min.. After that I put a new stick of ram in even tho they passed and it would still black screen @ 55%
I do get 2-3 beeps at beginning of boot up only when computer is black screened.
any thoughts are appreciated
thank you in advanced