Blue screen after welcome screen before desktop

Status
Not open for further replies.

rmammen

Posts: 26   +0
Hey Everybody,

Need some help.

My computer reboots as soon as it starts logging in from the welcome screen in windows. There is no way past it.

It works fine in safe mode as well including with networking, ergo this message.

The log says:

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc000001d, 0x8061bbc7, 0xb4522b70, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini091008-06.dmp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I have attached the dump file.

I have also attached the ntbtlog.txt file that may help to determine what the issue is.

Any help in this regard would be greatly appreciated.

ps. i've tried removing all the startup items from both registry and msconfig.

Thanks a lot!

-Raj
 
See if uninstalling Zonealarm makes any difference. Post the new minidumps if it continues to crash.
 
Status
Not open for further replies.
Back