Blue screen after welcome screen before desktop

By rmammen
Sep 11, 2008
  1. Hey Everybody,

    Need some help.

    My computer reboots as soon as it starts logging in from the welcome screen in windows. There is no way past it.

    It works fine in safe mode as well including with networking, ergo this message.

    The log says:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc000001d, 0x8061bbc7, 0xb4522b70, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini091008-06.dmp.
    For more information, see Help and Support Center at

    I have attached the dump file.

    I have also attached the ntbtlog.txt file that may help to determine what the issue is.

    Any help in this regard would be greatly appreciated.

    ps. i've tried removing all the startup items from both registry and msconfig.

    Thanks a lot!

  2. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    See if uninstalling Zonealarm makes any difference. Post the new minidumps if it continues to crash.
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