Blue screen error 0x00000c2

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maddy04

Posts: 62   +0
hi

i am getting blue screen error 0x00000c2 and my computer everytime restarts.

although i am able to start the machine in safe mode but i dont know what to do.i cheked my device manager, all driver are ok.

plz help me out. i am using win Vista. when i last time was running my machine, everything was ok.

plz tell me how to get rid of this error

URGENT!!!
 
While in Safe Mode....

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?
 
thx broni

but am still facing the blue screen error.

plz update me regarding the solution of the problem.

my id is madhav4sayshi @ yahoo .co. in


plz delete the spaces from the id.
 
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
broni thx a lot for replying

here are the contents of brod.txt



==================================================
Dump File : Mini030910-01.dmp
Crash Time : 3/9/2010 5:19:21 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x0000006c
Parameter 4 : 0x98d3aa00
Caused By Driver : srv2k.sys
Caused By Address : srv2k.sys+45a00
File Description :
Product Name :
Company :
File Version : 6.0.6000.16386 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-09.dmp
Crash Time : 3/7/2010 5:22:22 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x0000006c
Parameter 4 : 0x99046a00
Caused By Driver : srv2k.sys
Caused By Address : srv2k.sys+45a00
File Description :
Product Name :
Company :
File Version : 6.0.6000.16386 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030710-09.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-08.dmp
Crash Time : 3/7/2010 1:10:57 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x0000006c
Parameter 4 : 0x90047a00
Caused By Driver : srv2k.sys
Caused By Address : srv2k.sys+45a00
File Description :
Product Name :
Company :
File Version : 6.0.6000.16386 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030710-08.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-07.dmp
Crash Time : 3/7/2010 12:34:13 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x0000006c
Parameter 4 : 0x8fe54a00
Caused By Driver : srv2k.sys
Caused By Address : srv2k.sys+45a00
File Description :
Product Name :
Company :
File Version : 6.0.6000.16386 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030710-07.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-06.dmp
Crash Time : 3/7/2010 12:26:51 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x0000006c
Parameter 4 : 0x8ff4aa00
Caused By Driver : srv2k.sys
Caused By Address : srv2k.sys+45a00
File Description :
Product Name :
Company :
File Version : 6.0.6000.16386 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030710-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-03.dmp
Crash Time : 3/7/2010 11:21:19 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x0000006c
Parameter 4 : 0x8fd7da00
Caused By Driver : srv2k.sys
Caused By Address : srv2k.sys+45a00
File Description :
Product Name :
Company :
File Version : 6.0.6000.16386 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030710-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-02.dmp
Crash Time : 3/7/2010 3:55:47 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x0000006c
Parameter 4 : 0x90047a00
Caused By Driver : srv2k.sys
Caused By Address : srv2k.sys+45a00
File Description :
Product Name :
Company :
File Version : 6.0.6000.16386 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini030710-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini011310-01.dmp
Crash Time : 1/13/2010 3:46:34 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82a1bc48
Parameter 3 : 0x8bb673b0
Parameter 4 : 0x8bb670ac
Caused By Driver : acpi.sys
Caused By Address : acpi.sys+1ac48
File Description : ACPI Driver for NT
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini011310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini092809-01.dmp
Crash Time : 9/28/2009 1:53:30 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xa8601703
Parameter 3 : 0xa8b79c70
Parameter 4 : 0x00000000
Caused By Driver : windrvNT.sys
Caused By Address : windrvNT.sys+1703
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini092809-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6001
==================================================





will wait for you reply...
 
broni

this is in reference to your previous soluntion

i disabled the startup tab and service tab in msconfig but was not able turn on the windows firewall. in windows vista in safe mode the network options doesnt open up.

i tried searching for firewall in start menu but it show "firewall with advanced security" and when i select this option it says " there was an error opening firewall with advanced security"

so i restarted without the firewall and the blue screen appeared.
 
srv2k.sys file mentioned in your errors log is not a legit file, so I strongly suspect, your computer is infected.

I suggest, you start new topic in malware forum and you complete prescribed 8 steps.
 
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