broadband problems(dsl)

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can any one help me .
for the last 3 months the only time i could access the internet is after 3 am and for an hour or two .
during most of the day the dsl light keeps blinking .I called the internet provider (plusnet) they claimed it is the BT download speed should be reduced from 2 Gb to 1 Gb .I called Bt to check the line and they said it is OK they checked it twice and they said speed should pose no problem.
( I sometimes hear other people talk when i use the phone but Bt says it is OK ) nothing wrong with the line.The router I am using is Zyxel ,it isnew
 
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