Solved Browser Hijacked, I need help with HijackThis log

[Broni]

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - Reg Error: Key error. File not found
  IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - Reg Error: Key error. File not found
  FF - prefs.js..keyword.URL: "http://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p="
  FF - HKLM\software\mozilla\Firefox\Extensions\\avg@igeared: C:\Program Files\AVG\AVG10\Toolbar\Firefox\avg@igeared
  O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No CLSID value found.
  O3 - HKU\S-1-5-21-1807688380-2972523714-2664652375-1006\..\Toolbar\ShellBrowser: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
  O16 - DPF: {31435657-9980-0010-8000-00AA00389B71} http://download.microsoft.com/downlo...8f/wvc1dmo.cab (Reg Error: Key error.)
  O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
  O16 - DPF: vzTCPConfig http://www.verizon.net/checkmypc/inc...zTCPConfig.CAB (Reg Error: Key error.)
  O18 - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - File not found
  [6 C:\WINDOWS\System32\dllcache\*.tmp files -> C:\WINDOWS\System32\dllcache\*.tmp -> ]
  [22 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
  [2011/01/06 18:24:05 | 000,011,261 | ---- | C] () -- C:\WINDOWS\System32\saad.js
  [2010/08/18 17:13:48 | 000,043,008 | ---- | C] () -- C:\Documents and Settings\Alec\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
  [2010/10/17 17:14:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Alec\Application Data\AVG10
  [2010/01/21 21:40:13 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Alec\Application Data\Uniblue
  [2011/01/16 23:06:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
  [2010/10/17 17:03:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\avg9
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

========================================================================

Last scans....

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Download Temp File Cleaner (TFC)

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

3. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• IMPORTANT! UN-check Remove found threats
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, push List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[2janealec]

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 6 Out of date!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
AVG 2011
Microsoft Security Essentials
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java(TM) 6 Update 23
Out of date Java installed!
Adobe Flash Player 10.1.102.64
Adobe Reader 6.0
Out of date Adobe Reader installed!
Mozilla Firefox (3.6.13)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````

 

[Broni]

I can see some AVG leftovers.
Please, run this tool to remove them: http://www.avg.com/us-en/download-tools

==========================================================================

Update Internet Explorer to version 8.

=========================================================================

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.

I still need Eset log.

 

[2janealec]

there was no ESET log

were you expecting one?

 

[Broni]

You didn't tell me

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how your computer is doing.

 

[Broni]

The issue appears to be resolved.

 

[2janealec]

oh yes thank you
thank you
thank you

 

[Broni]

You're very welcome

 

[2janealec]

Hello
I hate to bother you again
but it appears that there is wireless network card bug
I thought it was my internet service provider
they sent a new wireless modem
but I still having an internet connection drop
and the speed is not up to the advertised, in fact it s barely half
I tried to restore to the fixed restore point but then I could not get the new modem to work
U ran me through a series of fixes and scans for the browser highjack
I hope you would not mind helping me on this issue
thanks
Mike

 

[Broni]

This would be out of scope of this forum.
I suggest, you start new topic in "Storage and Networking" forum.