BSOD/ After Changing ISP

By greenflash ยท 5 replies
Apr 23, 2006
  1. Hello again TS staff i was away since three months

    But im back again

    A friend posted me an issue about BSODS after changing his Service Provider

    STOP: 0X0000007e(0xC0000005,0xED7928D4,0xF79ACB78,0xF79AC874)

    Http.sys_Address ED7928D4

    Base at stamp 41672744

    STOP: 0x0000007E(0xC0000005,0xEE4636F3, 0xEDA2DBE0,0xEDA2D8DC)

    tcpip.sys_Address EE 4636F3

    Base at EE45B000, Date stamp 43C7103C

    another combination

    Base at EDF96000 ve EDFC7000

    STOP: 0x7E(0xC5,0xEDF6A8D4,0xF799CB78,0xF7999c874
    HTTP.sys_Address EDF6A8D4 base at EDF59000, Datestamp 41672744

    HTTP.sys_Address EDF368D4 base at EDF24000,datestamp 416772744

    He sended me thousands of minidumps but i dont have advanced experience with Wireless technology

    im attaching log files can u make a quick analys for him...


  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello greenflash and welcome back.

    All the minidumps crash at HTTP.sys. This is the Windows HTTP Protocol Stack Driver. They also reference SYMTDI.SYS. This is the Symantec/norton Network Dispatch Driver.

    Uninstall symantec/Norton security software and try using a different security product.

    Regards Howard :)
  3. greenflash

    greenflash TS Rookie Topic Starter Posts: 100

    Thanks for quick solution i hope i can stay TS and help people as u done
  4. greenflash

    greenflash TS Rookie Topic Starter Posts: 100

    Howard i contacted him again and he says he uninstalled Norton and Kaspersky products but i re-analysed log files and logs are crashing modules related to these two pruducts

    he says that he might not do right uninstall process

    installatin operating system again would be good solution here?

    cus problem still goes on he says
  5. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Yes a reformat and reinstall may help.

    Regards Howard :)
  6. greenflash

    greenflash TS Rookie Topic Starter Posts: 100

    ok tx ill let u know the results :)
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