BSOD cat 102 event_ID 103

[ryungo]

System is
Lenovo R400 model 74391BU
WIN XP SP3 v.5.1.2600

event viewer error code 0000001a, parameter1 00041284, parameter2 77942001, parameter3 00007671, parameter4 c0883000

I have included the minidump

please let me know what is causing this error.
Also I have done a system update through Lenovo System update and updated a bunch of drivers after getting the BSOD.

Thank you for your help.

 

[Mark56]

The minidump suggests memory problems, follow this guide. It also mentions Java, you could try for any updates or disable the Java service from running in the Jave control panel. I would try the guide below first to check that your memory is OK as that is the most likely cause. Please post any more minidumps if you get another BSOD.

Power off the PC and remove the mains connection, always touch the metal of the case with your hands to avoid any static electricity from causing component damage. Remove all your memory modules. Clean the contacts with a soft rubber (up and down not from end to end) then insert just one module and reboot to test for any change in performance. Repeat this for every module one at a time. Obviously if you only have one module this cannot be done, but you should still remove and clean the module and reseat it and test.

If you only have one stick download this to test it. http://www.memtest.org/

You need to scroll down the page until you see the three blue screenshots. Just below is the list of downloads for Memtest86+ V4.10. Click on Download - Pre-Compiled Bootable ISO (.zip)and save to your desktop, When the download is complete right click the file and select Extract Here and burn the image to a CD. In windows 7 right click the extracted file, select Open With, then select Windows Disc Image Burning Tool then follow the prompts. For all other versions of windows (if you do not have an ISO burner) download this free software. http://www.isoimageburner.com/

Boot the PC into the Bios setup and set the CD/DVD drive to 1st in the boot sequence. Insert the disk in the drive then reboot and the disc will load into dos. Leave the test to run through at least 5 cycles.

The memtest will not be 100% accurate but should easily detect any major faults.