BSOD every day

[April xo]

I don't know a whole lot about computers, but I keep getting a BSOD. I started getting them back in September and got them everyday. For a while they stopped, but then I randomly got one yesterday morning and two back-to-back today. This is the error report.

Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033

Additional information about the problem:
BCCode:3b
BCP1:00000000C0000005
BCP2:FFFFF88001A9453B
BCP3:FFFFF8800AFD2930
BCP4:0000000000000000
OS Version:6_1_7601
Service Pack:1_0
Product:768_1

Files that help describe the problem:
C:\Windows\Minidump\120613-32058-01.dmp
C:\Users\April\AppData\Local\Temp\WER-65707-0.sysdata.xml

 

[Tmagic650]

Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending them to a compressed(zipped)folder. Upload that folder as a file here

 

[April xo]

When I try to it says that the files don't exist or no read permission. I tried to uncheck the "read only" button, but every time I apply it, it just goes back to read-only.

 

[April xo]

Well I figured out how to make the zip file, but it won't let me upload it because it's too large.

 

[Tmagic650]

Try my posted instructions once more... you have to make a compressed(zipped)folder. The important word here is compressed

 

[April xo]

Yes, I made the zipped folder but it won't let me upload it because it says the file is too big

 

[Tmagic650]

Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending them to a compressed(zipped)folder. Upload that folder as a file here

Follow this very carefully. You are running Windows 7 right?

 

[April xo]

Yes, I am running windows 7. I selected all 24 files I have in the minidump folder with the .dmp extension. I compressed them into a folder that is 1.79 MB. I try to upload it and it says that the file is too large.

 

[Tmagic650]

Let's go to Control Panel, System. Advanced System Settings. Startup and recovery, settings. Uncheck time to display a list of operating systems and automatically restart. Change time to display recovery options when needed to 5 seconds. Change write debugging information to small memory dump (256kb) Is overwrite any existing file checked?

 

[April xo]

Okay, I did all that and yes overwrite any existing file is checked.

 

[Tmagic650]

Okay, that should speed up your computers start up and any new minidumps will be smaller in size

 

[April xo]

Will that stop my BSOD?

 

[Tmagic650]

Unfortunately no... I still have to check the minidumps for clues on what is causing the BSOD's

 

[April xo]

So I basically have to wait until my computer does it again so I can upload that minidump file?

 

[Tmagic650]

Yes...

 

[April xo]

Okay, my computer had another BSOD, so do I just upload the latest minidump?

 

[Tmagic650]

Yes, once more

 

[April xo]

I put the past few ones on there.

 

[Tmagic650]

"I don't know a whole lot about computers, but I keep getting a BSOD"... This could be a problem. The minidumps suggest a problem with a network driver. Do you see any yellow (!) in the device manager?

 

[April xo]

No, I don't.