BSOD first timer!

krisis99

Posts: 9   +0
Problem Signature:
Problem Event Name: Blue Screen
O.S. Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional Information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88001123039
BCP3: FFFFF8800D1327F0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\081011-15506-01.dmp
C:\Users\Robbie\AppData\Local\Temp\WER-29671-0.sysdata.xml


AMD Phenom II X4 965 3.4 GHz
GeForce GTX 460 1GB
Soundblaster Xi-Fi
8.0 GB RAM
Windows 7 64-Bit OS
 
0x3B errors are usually caused by faulty video drivers. I suggest doing the following...

1. Go to our Download section and click on Utilities and then download Driver Sweeper 3.1 to your desktop screen and install.

2. Download the latest diver(s) for your video card but don't install them.

3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Sweeper and remove ONLY the video card drivers. I had someone use it on their chipset drivers! If it doesn't find any video card drivers that is quite okay; just leave all other drivers alone.

4. Reboot and install new video card drivers.
 
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