BSOD on Vista machine

[jms99]

Machine has been stable for some time but after a number of software changes including removal of Norton 360, Installation of Trend antivirus, installation of print drivers the machine is blue screening randomly every few hours. Already removed trend antivirus and also new print drivers but the blue screens continue. If someone could please have a look at the minidumps attached would be much appreciated. Stop error below.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 9A37CA8B
BCP3: 9AB5687C
BCP4: 9AB56578
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

 

[Rick]

According to the debugger, the last three dumps were a result of CLBUDF.SYS, which is related to your Cyberlink PowerDVD Player software.

I would suggest updating PowerDVD and if that doesn't work, completely uninstalling and reinstalling it.

 

[jms99]

Much appreciated. I will give this a try.

Thanks again.