BSOD on Vista machine

By jms99
Jul 6, 2009
  1. Machine has been stable for some time but after a number of software changes including removal of Norton 360, Installation of Trend antivirus, installation of print drivers the machine is blue screening randomly every few hours. Already removed trend antivirus and also new print drivers but the blue screens continue. If someone could please have a look at the minidumps attached would be much appreciated. Stop error below.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 9A37CA8B
    BCP3: 9AB5687C
    BCP4: 9AB56578
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1
  2. Rick

    Rick TechSpot Staff Posts: 4,572   +65

    According to the debugger, the last three dumps were a result of CLBUDF.SYS, which is related to your Cyberlink PowerDVD Player software.

    I would suggest updating PowerDVD and if that doesn't work, completely uninstalling and reinstalling it.
  3. jms99

    jms99 TS Rookie Topic Starter

    Much appreciated. I will give this a try.

    Thanks again.
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