BSOD on Windows 7, BCCode 1000008e

By gottobeanid
Sep 12, 2010
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  1. Hello All ,
    I've been experiencing BSO
    D from the past 2 days with my windows 7 professional edition.
    Its something of the sort of "Win32k.sys"

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 8295F067
    BCP3: 979D94C4
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    The Minidump files are attached below.

    Pc configuration :

    Motherboard - Intel DG33 FB
    Processor - Intel core2duo E4500 @ 2.20 Ghz
    RAM - 2 Gb DDR2 RAM
    OS : Windows 7 Proffessional - 32 bit

    Note : The last known programs that i installed in my pc were , Realtek Sound drivers , Norton Antivirus 2010 , Musicbee. [If that helps]

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    win32k.sys is a Windows OS drivers and OS drivers are usually too general to be of much diagnostic help. However, both error codes are 0x8E and these are almost always caused by hardware and are a good indicator that the issue might be corrupted memory.

    Therefore we advise running memtest on your RAM.

    See the link below and follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    * Get back to us with the results.

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