Inactive-A C:\Windows\SysWOW64\cmd.exe ..box pops up on start up

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Aehlex

Posts: 19   +0
I believe this is a virus. I have read several post in hopes of figuring out how to remove it but need someone to give me step by step instructions. I have Ad-aware and Norton and intend to keep both because Norton now has a compatibility adjustment feature and has kept bugs off my comp. This C:\Windows\SysWOW64\cmd.exe window began showing up after a Trojan virus shut down my comp. I called Norton but they were no help so I was able to remove it on my own. HOWEVER the maybe Norton tech told me my comp was all screwed up and tried to sell me all kinds of stuff that I refused. He kept going down in price but I had no $ to buy anything. The tech refused to help me get out of safe mode after helping me get in and then he hung up on me. We had a chat window up and he said, "is that all?". I repeated my safe mode request and he replied "Enjoy your virus!" I figured out how to get out of safe mode and was able to find the folder the virus was in (via Google search) and removed the initial problem. Then I reboot and this weird window starts showing up. Also my comp moved super slow.. I figured it had something to do with the suspicious "Norton tech" so I uninstalled and reinstalled Norton and my comp was pretty much back to normal EXCEPT this C:\Windows\SysWOW64\cmd.exe window shows up briefly at start up and I recently noticed weird stuff happening like words are being rearranged by themselves etc.. Please HELP! My comp is a Gateway 64bit Windows 7 laptop. Its not even 2 years old yet.
 
Welcome aboard

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
 
Thanx Broni..here is the malware bites report: (minus my comps name) is my IP address on here? If so I want to remove it)

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
Database version: v2013.07.13.01
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16635
****** ::********** [administrator]
7/12/2013 7:25:25 PM
mbam-log-2013-07-12 (19-25-25).txt
Scan type: Full scan (C:\|Q:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 419424
Time elapsed: 1 hour(s), 32 minute(s), 2 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 6
HKCR\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd.1 (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd (PUP.Software.Updater) -> Quarantined and deleted successfully.
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 2
C:\Users\******\AppData\Local\SwvUpdater\Updater.exe (PUP.Software.Updater) -> Quarantined and deleted successfully.
C:\Windows\Tasks\AmiUpdXp.job (PUP.Software.Updater) -> Quarantined and deleted successfully.
(end)
 
So I noticed today that the graphics on youtube videos would be clear then in 3 seconds would blur but after malware bites found 8 items..the videos are playing clearly again :)

but when I type the letters and words rearrange themselves (last few days) its very annoying.

ok Im going to start on Step 3: DDS tonight or tomorrow THANX AGAIN!
 
Ok I lied lol my graphics still suck looks like Im on an old DOS computer or something..think the pixels are too big..urgh. I did update Adobe Flash a few days ago.
 
Norton said both DDS links were bad and removed them. This all makes me nervous because I don't know if this is gonna help or hurt my comp. Think I'll take my chances with the virus for now..thanx anyway!
 
Well if you think that I have nothing better to do but to hurt your computer that's fine with me.
I'll have more time to help other people around here.
I'm closing this one.
 
Ok again I apologize I meant no disrespect. Thank u for reopening this topic. I just disabled Norton and will get the DDS reports asap
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16635
14:09:48 on 2013-07-17
Microsoft Windows 7 Home Premium [GMT -7:00]
.
AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
C:\Program Files (x86)\Launch Manager\LMutilps32.exe
C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\NTI\Gateway MyBackup\IScheduleSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Aehlex\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\NTI\Gateway MyBackup\BackupManagerTray.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\igfxext.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\PROGRA~2\AD-AWA~1\AdAware.exe
C:\Windows\splwow64.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerEvent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_8_800_94_ActiveX.exe
C:\Windows\System32\MsSpellCheckingFacility.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = Preserve
mStart Page = hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={284DBE8A-D914-11E2-B2D3-DC0EA1019A5D}
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
BHO: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} -
BHO: Wishpot Button: {9E40F4A8-6896-4b67-91F5-F6F287ECB5D9} - C:\Program Files (x86)\Wishpot\ietb.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SweetPacks Browser Helper: {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} -
TB: Wishpot Button: {7DAAFFD0-5A88-447d-96C6-E6CA06AF0758} - C:\Program Files (x86)\Wishpot\ietb.dll
TB: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
TB: SweetPacks Toolbar for Internet Explorer: {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [BackupManagerTray] "C:\Program Files (x86)\NTI\Gateway MyBackup\BackupManagerTray.exe" -h -k
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
mRun: [SearchProtection] C:\ProgramData\Search Protection\_run.bat
mRun: [Ad-Aware Antivirus] "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" --windows-run
StartupFolder: C:\Users\**\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\*\AppData\Roaming\Dropbox\bin\Dropbox.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://qtinstall.apple.com/qtactivex/qtplugin.cab
DPF: {8A5BE387-D09A-4DFA-A56B-DCB89BD11468} - hxxps://lowes.2020.net/planner/Core/Player/2020PlayerAX_WEB_Win32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
TCP: NameServer = 10.128.128.128
TCP: Interfaces\{DCA611EE-D527-4383-B71E-19CE89F806B5} : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{E9847492-48FC-42DD-9B62-4401A562EF7C} : DHCPNameServer = 10.128.128.128
TCP: Interfaces\{E9847492-48FC-42DD-9B62-4401A562EF7C}\45753475966496 : DHCPNameServer = 209.18.47.61 209.18.47.62
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [Power Management] C:\Program Files\Gateway\Gateway Power Management\ePowerTray.exe
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
 
================ FIREFOX ===================
.
FF - ProfilePath - C:\Users\Aehlex\AppData\Roaming\Mozilla\Firefox\Profiles\2ce9ac5e.default\
FF - prefs.js: browser.search.defaulturl -
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - www.google.com
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-05-26 13:30; {87934c42-161d-45bc-8cef-ef18abe2a30c}; C:\Users\Aehlex\AppData\Roaming\Mozilla\Firefox\Profiles\2ce9ac5e.default\extensions\{87934c42-161d-45bc-8cef-ef18abe2a30c}
FF - ExtSQL: 2013-05-26 13:30; jid1-yZwVFzbsyfMrqQ@jetpack; C:\Users\Aehlex\AppData\Roaming\Mozilla\Firefox\Profiles\2ce9ac5e.default\extensions\jid1-yZwVFzbsyfMrqQ@jetpack
.
============= SERVICES / DRIVERS ===============
.
R0 gfibto;gfibto;C:\Windows\System32\drivers\gfibto.sys [2013-5-26 14456]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1404000.028\symds64.sys [2013-6-10 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1404000.028\symefa64.sys [2013-6-10 1139800]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [2013-7-16 1393240]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1404000.028\ccsetx64.sys [2013-6-10 169048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\IPSDefs\20130716.001\IDSviA64.sys [2013-7-16 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1404000.028\ironx64.sys [2013-6-10 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1404000.028\symnets.sys [2013-6-10 433752]
R2 Ad-Aware Service;Ad-Aware Service;C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe [2013-6-13 1236336]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2011-8-11 353360]
R2 ePowerSvc;ePower Service;C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe [2011-10-6 872552]
R2 GREGService;GREGService;C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe [2011-5-29 36456]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-8-11 13592]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2011-8-11 244624]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-7-12 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-7-12 701512]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe [2013-6-10 144368]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Gateway MyBackup\IScheduleSvc.exe [2011-3-9 257344]
R2 SBAMSvc;Ad-Aware;C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe [2012-9-20 3677000]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-5-14 3289208]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-10-6 2656280]
R3 b57xdbd;Broadcom xD Picture Bus Driver Service;C:\Windows\System32\drivers\b57xdbd.sys [2011-1-20 67624]
R3 b57xdmp;Broadcom xD Picture vstorp client drv;C:\Windows\System32\drivers\b57xdmp.sys [2011-1-20 19496]
R3 bScsiMSa;bScsiMSa;C:\Windows\System32\drivers\bScsiMSa.sys [2011-5-16 51240]
R3 bScsiSDa;bScsiSDa;C:\Windows\System32\drivers\bScsiSDa.sys [2011-5-6 86056]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-6-2 138912]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-8-11 317440]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-5-9 425000]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-7-12 25928]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-10-19 160944]
S3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2011-8-11 142632]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gfiark;gfiark;C:\Windows\System32\drivers\gfiark.sys [2013-5-27 39504]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-12-30 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-07-13 02:22:36 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-07-13 02:22:36 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-07-12 22:55:58 -------- d-----w- C:\Users\Aehlex\AppData\Local\{72696072-954E-45D5-8E19-877F7A9F8492}
2013-07-12 02:50:20 -------- d-----w- C:\Users\Aehlex\AppData\Local\{2C59E292-F355-438F-8C09-B2FC2FC5F57D}
2013-07-12 02:04:24 -------- d-----w- C:\Program Files (x86)\FileOpenerPro
2013-07-12 02:03:52 -------- d-----w- C:\Users\Aehlex\AppData\Local\SwvUpdater
2013-07-12 01:56:30 -------- d-----w- C:\Program Files (x86)\RegSeeker
2013-07-12 01:56:26 -------- d-----w- C:\Users\Aehlex\AppData\Roaming\Babylon
2013-07-12 01:56:26 -------- d-----w- C:\ProgramData\Babylon
2013-07-11 17:56:43 9216 ----a-w- C:\Program Files (x86)\Windows Defender\MpAsDesc.dll
2013-07-11 17:56:43 571904 ----a-w- C:\Program Files\Windows Defender\MpClient.dll
2013-07-11 17:56:43 54784 ----a-w- C:\Program Files (x86)\Windows Defender\MpOAV.dll
2013-07-11 17:56:43 4608 ----a-w- C:\Program Files (x86)\Windows Defender\MsMpLics.dll
2013-07-11 17:56:43 392704 ----a-w- C:\Program Files (x86)\Windows Defender\MpClient.dll
2013-07-11 17:56:43 314880 ----a-w- C:\Program Files\Windows Defender\MpCommu.dll
2013-07-11 17:56:43 1011712 ----a-w- C:\Program Files\Windows Defender\MpSvc.dll
2013-07-11 17:56:41 624128 ----a-w- C:\Windows\System32\qedit.dll
2013-07-11 17:56:41 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2013-07-11 17:56:41 1887744 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-07-11 17:56:41 1620480 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-11 17:50:15 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-07-11 17:50:13 1732608 ----a-w- C:\Program Files\Windows Journal\NBDoc.DLL
2013-07-11 17:50:13 1367040 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll
2013-07-11 17:50:12 936448 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\ink\journal.dll
2013-07-11 17:50:12 1402880 ----a-w- C:\Program Files\Windows Journal\JNWDRV.dll
2013-07-11 17:50:12 1393152 ----a-w- C:\Program Files\Windows Journal\JNTFiltr.dll
2013-07-11 17:48:41 1643520 ----a-w- C:\Windows\System32\DWrite.dll
2013-07-11 17:48:41 1247744 ----a-w- C:\Windows\SysWow64\DWrite.dll
2013-07-11 00:20:30 -------- d-----w- C:\Users\Aehlex\AppData\Local\{54378506-4BAA-4E68-A5C0-3083C5DAA4E0}
2013-06-29 18:54:44 -------- d-----w- C:\Users\Aehlex\AppData\Local\{37AA1397-68D5-4FBD-98D6-6DE4257F3229}
2013-06-27 23:26:20 -------- d-----w- C:\Users\Aehlex\AppData\Local\{F8B6057F-7936-4B1B-894C-3E31D7E9E62D}
2013-06-23 17:07:25 -------- d-----w- C:\Users\Aehlex\AppData\Local\adawarebp
2013-06-21 05:48:13 -------- d-----w- C:\Users\Aehlex\AppData\Local\{FD27AD80-CC91-41F5-BC94-D58BCDCE9490}
2013-06-19 23:37:48 0 ----a-w- C:\Windows\SysWow64\shoF8A3.tmp
2013-06-19 19:13:28 -------- d-----w- C:\Program Files (x86)\SweetIM
2013-06-19 19:12:35 829264 ----a-w- C:\Windows\System32\msvcr100.dll
2013-06-19 19:12:35 608080 ----a-w- C:\Windows\System32\msvcp100.dll
2013-06-19 19:12:31 -------- d-----w- C:\Users\Aehlex\AppData\Local\FreemakeVideoConverter
2013-06-19 19:11:24 -------- d-----w- C:\ProgramData\Freemake
2013-06-19 19:11:09 -------- d-----w- C:\Users\Aehlex\AppData\Roaming\OpenCandy
2013-06-19 19:11:09 -------- d-----w- C:\Program Files (x86)\Freemake
2013-06-19 19:06:18 -------- d-----w- C:\Users\Aehlex\AppData\Local\{6FFE20E4-C17F-4ADD-B913-F14B0CDFD5CF}
2013-06-19 06:33:36 -------- d-----w- C:\Users\Aehlex\AppData\Local\{F84F639F-7F8A-4E3B-8997-A133143E9FDD}
.
==================== Find3M ====================
.
2013-07-10 05:55:34 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-10 05:55:34 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-23 17:06:11 14456 ----a-w- C:\Windows\System32\drivers\gfibto.sys
2013-06-18 01:42:53 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-06-11 23:43:37 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-06-11 23:43:00 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-06-11 23:42:58 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-06-11 23:42:58 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-06-11 23:26:20 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-06-11 23:25:16 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-06-11 23:25:13 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-06-11 23:25:13 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-06-11 22:51:45 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-06-11 22:50:58 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-06-07 03:22:18 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-06-07 02:37:52 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-05-23 05:25:28 1139800 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symefa64.sys
2013-05-21 05:02:00 493656 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symds64.sys
2013-05-16 05:02:14 796760 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\srtsp64.sys
2013-05-13 05:51:01 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-05-13 05:51:00 1464320 ----a-w- C:\Windows\System32\crypt32.dll
2013-05-13 05:51:00 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-05-13 05:50:40 52224 ----a-w- C:\Windows\System32\certenc.dll
2013-05-13 04:45:55 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-05-13 04:45:55 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-05-13 04:45:55 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-05-13 03:43:55 1192448 ----a-w- C:\Windows\System32\certutil.exe
2013-05-13 03:08:10 903168 ----a-w- C:\Windows\SysWow64\certutil.exe
2013-05-13 03:08:06 43008 ----a-w- C:\Windows\SysWow64\certenc.dll
2013-05-10 05:49:27 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
2013-05-10 03:20:54 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
2013-05-08 06:39:01 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-04-26 05:51:36 751104 ----a-w- C:\Windows\System32\win32spl.dll
2013-04-26 04:55:21 492544 ----a-w- C:\Windows\SysWow64\win32spl.dll
2013-04-25 23:30:32 1505280 ----a-w- C:\Windows\SysWow64\d3d11.dll
2013-04-25 00:43:56 433752 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symnets.sys
.
============= FINISH: 14:10:37.64 ===============
 
Do you also need the 2nd report which says.. "
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT"
...I don't know how to zip..
.
 
Ok adaware just found a Trojan. and bprotector was also removed.. heres the 2nd DDS report:
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/29/2011 9:35:53 AM
System Uptime: 7/16/2013 12:44:10 AM (38 hours ago)
.
Motherboard: Gateway | | SJV50_HR
Processor: Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz | CPU1 | 1892/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 358.408 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP90: 6/12/2013 3:00:35 AM - Windows Update
RP91: 6/16/2013 3:00:18 AM - Windows Update
RP92: 6/26/2013 1:23:15 AM - Scheduled Checkpoint
RP93: 7/12/2013 10:38:30 AM - Windows Update
.
==== Installed Programs ======================
.
Ad-Aware Antivirus
Ad-Aware Browsing Protection
Ad-Aware Security Add-on
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.7) MUI
Agatha Christie - Death on the Nile
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 2.0
Backup Manager V3
Bejeweled 2 Deluxe
Bonjour
Broadcom Card Reader Driver Installer
Broadcom NetLink Controller
Build-a-lot 4 - Power Source
Canon Easy-PhotoPrint EX
Canon Easy-WebPrint EX
Canon MP Navigator EX 4.0
Canon MP Navigator EX 4.1
Canon MP280 series MP Drivers
Canon MP280 series User Registration
Canon My Printer
Canon Solution Menu EX
Canon Speed Dial Utility
Chronicles of Albian
Chuzzle Deluxe
Contrôle ActiveX Windows Live Mesh pour connexions à distance
Cradle of Rome 2
CyberLink MediaEspresso
CyberLink PowerDVD 10
D3DX10
Dora's World Adventure
Dropbox
eBay Worldwide
ETDWare PS/2-X64 8.0.6.3_WHQL
Facebook Video Calling 1.2.0.287
FATE: The Cursed King
File Opener Pro
Final Drive: Nitro
Free Video Converter V 3.1
Galerie de photos Windows Live
Gateway Games
Gateway MyBackup
Gateway Power Management
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Social Networks
Gateway Updater
Google Toolbar for Internet Explorer
Google Update Helper
Governor of Poker 2 Premium Edition
HomeMedia
Identity Card
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Internet Explorer Toolbar 4.8 by SweetPacks
iTunes
Java(TM) 6 Update 35
Jewel Match 3
Junk Mail filter update
Launch Manager
LG USB Modem driver
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 22.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery of Mortlake Mansion
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero DiscSpeed 10
Nero DiscSpeed 10 Help (CHM)
Nero Express 10
Nero Express 10 Help (CHM)
Nero Multimedia Suite 10 Essentials
Nero StartSmart 10
Nero StartSmart 10 Help (CHM)
Nero Update
NOOK for PC
Norton Internet Security
Norton Online Backup
Penguins!
Plants vs. Zombies - Game of the Year
Polar Bowler
Polar Golfer
QuickTime
Realtek High Definition Audio Driver
RegSeeker
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Skype Click to Call
Skype™ 6.0
Torchlight
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update Installer for WildTangent Games App
Video Web Camera
Virtual Villagers 5 - New Believers
VLC media player 2.0.7
Welcome Center
WildTangent Games App (Gateway Games)
Windows Live
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Wishpot Button for Internet Explorer
Yahoo! Detect
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
7/14/2013 2:24:56 PM, Error: Disk [15] - The device, \Device\Harddisk1\DR1, is not ready for access yet.
7/12/2013 9:15:28 PM, Error: Service Control Manager [7001] - The IPsec Policy Agent service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied.
7/12/2013 9:15:28 PM, Error: Service Control Manager [7001] - The IKE and AuthIP IPsec Keying Modules service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied.
7/12/2013 9:15:25 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
7/12/2013 9:15:25 PM, Error: Service Control Manager [7023] - The Base Filtering Engine service terminated with the following error: Access is denied.
7/10/2013 6:16:04 PM, Error: Service Control Manager [7001] - The Internet Connection Sharing (ICS) service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied.
.
==== End Of File ===========================
 
redtarget.gif
Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
  • Close all the running programs
  • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • Wait until the Status box shows Scan Finished
  • Click on Delete.
  • Wait until the Status box shows Deleting Finished.
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • RKreport.txt could also be found on your desktop.
  • If more than one log is produced post all logs.
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

redtarget.gif
Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

Download Malwarebytes Anti-Rootkit (MBAR) from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
 
RogueKiller V8.6.3 _x64_ [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Aehlex [Admin rights]
Mode : Scan -- Date : 07/18/2013 18:49:14
| ARK || FAK || MBR |
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 7 ¤¤¤
[RUN][SUSP PATH] HKLM\[...]\Wow6432Node\[...]\Run : SearchProtection (C:\ProgramData\Search Protection\_run.bat [-]) -> FOUND
[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[BROK VAL] HKCR\[...]\command : () -> MISSING
¤¤¤ Scheduled tasks : 0 ¤¤¤
¤¤¤ Startup Entries : 0 ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
¤¤¤ External Hives: ¤¤¤
¤¤¤ Infection : ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: WDC WD5000BPVT-22HXZT3 +++++
--- User ---
[MBR] cf41cc681794640fce3241ba3be64962
[BSP] 8a740bbdcd17c321b930d912a848c616 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 15360 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 31459328 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 31664128 | Size: 461478 Mo
User = LL1 ... OK!
User = LL2 ... OK!
+++++ PhysicalDrive1: WDC WD5000BPVT-22HXZT3 +++++
--- User ---
[MBR] b07927c6b904ea2d7d8dc9b2acf6092f
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 249 | Size: 968 Mo
User = LL1 ... OK!
Error reading LL2 MBR!
Finished : << RKreport[0]_S_07182013_184914.txt >>
 
RogueKiller V8.6.3 _x64_ [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Aehlex [Admin rights]
Mode : Remove -- Date : 07/18/2013 18:49:28
| ARK || FAK || MBR |
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 7 ¤¤¤
[RUN][SUSP PATH] HKLM\[...]\Wow6432Node\[...]\Run : SearchProtection (C:\ProgramData\Search Protection\_run.bat [-]) -> DELETED
[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableTaskMgr (0) -> [0x2] The system cannot find the file specified.
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[BROK VAL] HKCR\[...]\command : () -> CREATED ("%1" %*)
¤¤¤ Scheduled tasks : 0 ¤¤¤
¤¤¤ Startup Entries : 0 ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
¤¤¤ External Hives: ¤¤¤
¤¤¤ Infection : ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: WDC WD5000BPVT-22HXZT3 +++++
--- User ---
[MBR] cf41cc681794640fce3241ba3be64962
[BSP] 8a740bbdcd17c321b930d912a848c616 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 15360 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 31459328 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 31664128 | Size: 461478 Mo
User = LL1 ... OK!
User = LL2 ... OK!
+++++ PhysicalDrive1: WDC WD5000BPVT-22HXZT3 +++++
--- User ---
[MBR] b07927c6b904ea2d7d8dc9b2acf6092f
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 249 | Size: 968 Mo
User = LL1 ... OK!
Error reading LL2 MBR!
Finished : << RKreport[0]_D_07182013_184928.txt >>
RKreport[0]_S_07182013_184914.txt
 
I cant locate the reports and searched for mbar-log-xxxxx.txt but no results..looked in the mbar folder as well
 
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Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

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Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    If the connection is not there use restore point you created prior to running Combofix.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
 
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