Hi: Everything on my computer worked fine and I was using Mcaffee as my security. Then I decided to use Norton 2005. After I installed Norton 2005 I opened up Outlook Express 6 and found that I couldn`t email anyone. It is very important that I be able to email people! I can still receive email but I can`t send any out.
I have tried everything that the Norton Knowledge Base suggested and nothing has worked.
Here`s the run down.
When my email opens up a dialogue box opens up that says " Symantec Email Proxy ", An encrypted email connection has been detected. Please see help for more information on how to transmit encrypted email. Click here to go to Symantec Technical Support Knowledge Base."
When I close this box another large box opens up that says " Unable to establish a SSL connection with the server. Account `pophm.sympatico.ca` Server:`smtphm.sympatico.ca, Protocol:SMTP,server response: `454 TLS not available due to temporary reason; Port 25, Secure (SSL): Yes, Server Error: 454 Error number 0x800CCC7F".
As I said I`ve tried everything.
I opened up Norton Security, clicked on Norton Antivirus, clicked on Options, clicked on Norton Antivirus again, Norton Antivirus Options opens up, first I clicked on email and `unchecked scan outgoing email` like the knowledge base said to do and it still wouldn`t work. I tried unchecking both scan incoming and scan outgoing and still no luck. I have tried every variation in the index and the knowledge base, the help section and everywhere else.
Can anyone PLEASE HELP ME !
Thanks for your time, Steav1.
I have tried everything that the Norton Knowledge Base suggested and nothing has worked.
Here`s the run down.
When my email opens up a dialogue box opens up that says " Symantec Email Proxy ", An encrypted email connection has been detected. Please see help for more information on how to transmit encrypted email. Click here to go to Symantec Technical Support Knowledge Base."
When I close this box another large box opens up that says " Unable to establish a SSL connection with the server. Account `pophm.sympatico.ca` Server:`smtphm.sympatico.ca, Protocol:SMTP,server response: `454 TLS not available due to temporary reason; Port 25, Secure (SSL): Yes, Server Error: 454 Error number 0x800CCC7F".
As I said I`ve tried everything.
I opened up Norton Security, clicked on Norton Antivirus, clicked on Options, clicked on Norton Antivirus again, Norton Antivirus Options opens up, first I clicked on email and `unchecked scan outgoing email` like the knowledge base said to do and it still wouldn`t work. I tried unchecking both scan incoming and scan outgoing and still no luck. I have tried every variation in the index and the knowledge base, the help section and everywhere else.
Can anyone PLEASE HELP ME !
Thanks for your time, Steav1.