Cannot use Google search

By topwop2 ยท 56 replies
Sep 24, 2011
  1. I have a dell using windows XP. A few days ago I noticed I can open the google homepage, but when I type something into it, it will not begin a search. I have scanned using my own anti virus, (avast 6.0) and have also now used Ad Aware and did a scan with Hijack this. Some things were removed (no clue what they were, but I still cannot get google to search. I also have Malewarebytes on here, but that has not been able to start for weeks for some reason. After trying google several times, or reopening it many times, I get a message saying there is strange activity on my computer and it asks to verify I am using the computer by using a capta box. After I do that, google will work, until I try using it the next time again.

    Thank you for any help offered. I am NOT very good on here. I just know some basics, so cant go into files and stuff deleting things because I have no clue what they are such as DLL stuff I have been reading about.

    Thank you,

  2. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    Welcome aboard [​IMG]

    Please, complete all steps listed here:
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
  3. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    Hi Broni,

    I deleted the old Malewarebytes I had in add/ delete and downloaded the one from the link you provided. I have it on the desktop, but just like the one I previously had, it will not start up.

    What do I do now? I was going to try running it in safe mode, but might not even remember how to do that. I also read your instructions NOT to do that, so I didnt.

    I await your next instructions,

    thank you,

  4. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    Skip it for now and proceed with other steps.
  5. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    Hi Broni,

    I did step 3 and here are the results of it below. I went onto step 4, but I have no idea what it means to stop script protection. Here is what the gmer log results are

    GMER -
    Rootkit quick scan 2011-09-25 00:47:38
    Windows 5.1.2600 Service Pack 3
    Running: p86wwqqh.exe; Driver: H:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\awrorfob.sys

    ---- Disk sectors - GMER 1.0.15 ----

    Disk \Device\Harddisk1\DR2 sector 00: rootkit-like behavior

    ---- System - GMER 1.0.15 ----

    SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwEnumerateKey [0xB0CA6D5A]
    SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwEnumerateValueKey [0xB0CA6BC5]

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/AVAST Software)
    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
    AttachedDevice \FileSystem\Fastfat \Fat aswMon2.SYS (avast! File System Filter Driver for Windows XP/AVAST Software)
    AttachedDevice \Driver\Tcpip \Device\Tcp aswRdr.SYS (avast! TDI RDR Driver/AVAST Software)

    ---- EOF - GMER 1.0.15 ----
  6. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    1. IF you use Spybot....
    Disable TeaTimer, as it'll interfere with the cleaning process:
    Right click Spybot's TeaTimer System Tray Icon.
    Click Exit Spybot-S&D Resident.
    TeaTimer closes.
    NOTE. If on re-boot, Spybot inquires about registry change(s), allow it.

    Alternatively, I suggest, you uninstall Spybot since it's a tool of the past.

    2. If you use Windows Defender....
    Disable Windows Defender, as it'll interfere with cleaning process:
    - Open Windows Defender by clicking the Start, clicking All Programs, and then clicking Windows Defender.
    - Click Tools

    ++ Windows XP:
    - Click General Settings
    - Scroll down to Real Time Protection Options
    - Uncheck Turn on Real Time Protection
    - After you uncheck this, click on the Save button
    - Close Windows Defender

    ++ Windows Vista:
    - Click Options
    - Under Administrator options, clear the Use Windows Defender check box, and then click Save.

    Enable Windows Defender, when all cleaning is done.
  7. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    I dont have spybot or windows defender. I also dont know how to get into the general settings on my windows xp. Is this the firewall?
  8. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    In that case go ahead with DDS.
  9. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    How can I go on with the DDS if I cannot disable script blocking protection? I ran it before and a black window popped up, but I was not able to copy it or save it. I was also not able to minimize it or do anything to it.

    Sorry I am so lame here. Computer stuff is not my thing. I am trying to clear this up if at all possible before I leave for work tomorrow night.

    Thanks. I know that is most likely possible, but I want to take up as little of your time as possible
  10. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    Download TDSSKiller and save it to your desktop.
    • Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
    • If an infected file is detected, the default action will be Cure, click on Continue.
    • If a suspicious file is detected, the default action will be Skip, click on Continue.
    • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
    • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
    • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  11. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    wow. I dont know what happened, but I just did that TDSSKiller scan. it took only 6 seconds. Nothing came up to cure or continue Here is all it says. It wont let me copy.

    181 objects scanned
    found 0 threats
    neutralized 0
    quarantines 0
  12. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan:

    On completion of the scan click "Save log", save it to your desktop and post in your next reply:

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.


    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it:
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.

    Make sure, you re-enable your security programs, when you're done with Combofix.


    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  13. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    each time I am trying to run combofix, I hit run, and it opens a window saying I cannot rename it. I don't even know HOW to rename it, much less am I doing it. Here are the results of the other scan

    aswMBR version Copyright(c) 2011 AVAST Software
    Run date: 2011-10-02 00:32:37
    00:32:37.515 OS Version: Windows 5.1.2600 Service Pack 3
    00:32:37.515 Number of processors: 2 586 0x407
    00:32:37.515 ComputerName: VINNIE-82CF3CF1 UserName: Administrator
    00:32:38.078 Initialize success
    00:32:38.203 AVAST engine defs: 11100101
    00:32:45.375 Disk 0 \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
    00:32:45.375 Disk 0 Vendor: ST325031 3.AD Size: 238418MB BusType: 3
    00:32:45.375 Device \Driver\usbstor -> DriverStartIo USBSTOR.SYS b2628f26
    00:32:49.390 Disk 1 MBR read successfully
    00:32:49.390 Disk 1 MBR scan
    00:32:49.390 Disk 1 Windows XP default MBR code
    00:32:49.390 Disk 1 MBR hidden
    00:32:49.453 Disk 1 scanning H:\WINDOWS\system32\drivers
    00:32:56.390 Service scanning
    00:32:57.328 Modules scanning
    00:33:11.859 Disk 1 trace - called modules:
    00:33:11.859 ntkrnlpa.exe CLASSPNP.SYS disk.sys hal.dll
    00:33:11.859 1 nt!IofCallDriver -> \Device\Harddisk1\DR2[0x899df920]
    00:33:12.390 AVAST engine scan H:\WINDOWS
    00:33:30.390 AVAST engine scan H:\WINDOWS\system32
    00:34:52.234 AVAST engine scan H:\WINDOWS\system32\drivers
    00:35:07.765 AVAST engine scan H:\Documents and Settings\Administrator
    00:42:39.695 Disk 1 MBR has been saved successfully to "H:\Documents and Settings\Administrator\Desktop\MBR.dat"
    00:42:39.695 The log file has been saved successfully to "H:\Documents and Settings\Administrator\Desktop\aswMBR.txt"
  14. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    I see where you say to run combofix in safe mode. I don't know how to get my computer to run in safe mode?
  15. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    Restart computer and keep tapping F8 key until menu appears with "Safe Mode" option.
  16. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    I have now had the combofix running in safe mode for about 15 minutes. It says: "scanning for infected files. This typically doesnt take longer than 10 minutes however scan times for badly infected machines may easily double". Under that is a line thats been blinking but nothing has happened? Is it still scanning anything? How do I know if it is done?
  17. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    Be patient.
  18. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    ok I restarted computer, redownloaded combofix and it ran from the time of the last message I sent you. It was still just sitting there the same way it did previously. Is something wrong with it? Nothing at all changed? Sorry, I dont mean to be a PIA. LOL
  19. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    Please download Rootkit Unhooker from one of the following links and save it to your desktop.
    In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

    • Double-click on RKUnhookerLE.exe to start the program.
      Vista/Windows 7 users right-click and select Run As Administrator.
    • Click the Report tab, then click Scan.
    • Check Drivers, Stealth, and uncheck the rest.
    • Click OK.
    • Wait until it's finished and then go to File > Save Report.
    • Save the report to your Desktop.
    • Copy and paste the contents of the report into your next reply.
    -- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".
  20. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    RkU Version: 3.8.389.593, Type LE (SR2)
    OS Name: Windows XP
    Version 5.1.2600 (Service Pack 3)
    Number of processors #2
    0xBF0C9000 H:\WINDOWS\System32\ati3duag.dll 2637824 bytes (ATI Technologies Inc. , ati3duag.dll)
    0x804D7000 H:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
    0x804D7000 PnpManager 2154496 bytes
    0x804D7000 RAW 2154496 bytes
    0x804D7000 WMIxWDM 2154496 bytes
    0xBF800000 Win32k 1859584 bytes
    0xBF800000 H:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
    0xB8E7B000 H:\WINDOWS\system32\DRIVERS\ati2mtag.sys 1560576 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)
    0xB8C98000 H:\WINDOWS\system32\DRIVERS\HSF_DP.sys 1044480 bytes (Conexant Systems, Inc., HSF_DP driver)
    0xBF34D000 H:\WINDOWS\System32\ativvaxx.dll 864256 bytes (ATI Technologies Inc. , Radeon Video Acceleration Universal Driver)
    0xABF5F000 H:\WINDOWS\System32\Drivers\dump_iastor.sys 749568 bytes
    0xB9E34000 iaStor.sys 749568 bytes (Intel Corporation, Intel Matrix Storage Manager driver)
    0xB8BF1000 H:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 684032 bytes (Conexant Systems, Inc., HSF_CNXT driver)
    0xB9D47000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
    0xB3CB4000 H:\WINDOWS\System32\Drivers\aswSnx.SYS 458752 bytes (AVAST Software, avast! Virtualization Driver)
    0xB3D71000 H:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
    0xB8B3B000 H:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
    0xB3EA4000 H:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
    0xA9B9B000 H:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
    0xB3D24000 H:\WINDOWS\System32\Drivers\aswSP.SYS 315392 bytes (AVAST Software, avast! self protection module)
    0xBF420000 H:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
    0xBF012000 H:\WINDOWS\System32\ati2dvag.dll 270336 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
    0xA9C43000 H:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
    0xBF054000 H:\WINDOWS\System32\ati2cqag.dll 258048 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)
    0xB9DEB000 PCTCore.sys 225280 bytes (PC Tools, PC Tools KDS Core Driver)
    0xBF093000 H:\WINDOWS\System32\atikvmag.dll 221184 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)
    0xB8DBA000 H:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys 212992 bytes (Conexant Systems, Inc., HSF_HWB2 WDM driver)
    0xB8B99000 H:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
    0xB9F59000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
    0xB8E12000 H:\WINDOWS\system32\DRIVERS\e1e5132.sys 184320 bytes (Intel Corporation, Intel(R) PRO/1000 Adapter NDIS 5.1 deserialized driver)
    0xA9E05000 H:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
    0xB9D1A000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
    0xB6AC6000 H:\WINDOWS\system32\drivers\sthda.sys 184320 bytes (SigmaTel, Inc., DELLRC)
    0xB3DE1000 H:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
    0xB8E3F000 H:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows (R) Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
    0xB3E54000 H:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
    0xB9F03000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
    0xB3E2E000 H:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
    0xB6AA2000 H:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
    0xB8DEE000 H:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
    0xB8D97000 H:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
    0xB3E0C000 H:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
    0x806E5000 ACPI_HAL 134400 bytes
    0x806E5000 H:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
    0xB9F87000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
    0xB9F29000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
    0xB9D00000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
    0xA9D9C000 H:\WINDOWS\System32\Drivers\aswMon2.SYS 102400 bytes (AVAST Software, avast! File System Filter Driver for Windows XP)
    0xB9EEB000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
    0xB9DD4000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
    0xB8BDA000 H:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
    0xA9ED2000 H:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
    0xB8E67000 H:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
    0xB3EFD000 H:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
    0xBF000000 H:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
    0xB9E22000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
    0xB9F48000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
    0xB8BC9000 H:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
    0xAC6E3000 H:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
    0xBA198000 H:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
    0xB9078000 H:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
    0xBA1A8000 H:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
    0xAC4D4000 H:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
    0xB9068000 H:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
    0xBA0E8000 H:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
    0xBA1B8000 H:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
    0xBA0C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
    0xBA1D8000 H:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
    0xBA168000 H:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
    0xBA188000 H:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
    0xBA0B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
    0xBA1C8000 H:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
    0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
    0xBA218000 H:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
    0xBA1F8000 H:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
    0xA9430000 H:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
    0xBA0D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
    0xB9048000 H:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
    0xBA178000 H:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
    0xBA1E8000 H:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
    0xBA158000 H:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
    0xBA0F8000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
    0xBA148000 H:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
    0xBA3C8000 H:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
    0xBA4A8000 H:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
    0xAD927000 H:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
    0xBA3C0000 H:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
    0xBA4B0000 H:\WINDOWS\System32\Drivers\aswRdr.SYS 28672 bytes (AVAST Software, avast! TDI RDR Driver)
    0xBA490000 H:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
    0xBA328000 H:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
    0xB2C1F000 H:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
    0xB2C17000 H:\WINDOWS\System32\Drivers\Aavmker4.SYS 24576 bytes (AVAST Software, avast! Base Kernel-Mode Device Driver for Windows NT/2000/XP)
    0xBA3D0000 H:\WINDOWS\System32\Drivers\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
    0xBA3F0000 H:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
    0xBA3F8000 H:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
    0xBA3B8000 H:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
    0xBA498000 H:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
    0xBA4A0000 H:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
    0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
    0xBA3E0000 H:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
    0xBA3E8000 H:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel(R) mini-port/call-manager driver)
    0xBA3D8000 H:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
    0xAC36E000 H:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
    0xAE1EF000 H:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
    0xBA58C000 H:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
    0xB3E88000 H:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
    0xB9C5B000 H:\WINDOWS\System32\Drivers\aswFsBlk.SYS 12288 bytes (AVAST Software, avast! File System Access Blocking Driver)
    0xBA4B8000 H:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
    0xAC934000 H:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
    0xB8B37000 H:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
    0xB95B8000 H:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
    0xA9DD9000 H:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 12288 bytes (Conexant, Diagnostic Interface DRIVER)
    0xB27A7000 H:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
    0xBA56C000 H:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
    0xB95B0000 H:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
    0xBA650000 H:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
    0xBA5AC000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
    0xBA64E000 H:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
    0xBA5A8000 H:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
    0xBA652000 H:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
    0xBA654000 H:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
    0xBA616000 H:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
    0xBA61A000 H:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
    0xBA5AA000 H:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
    0xBA6B1000 H:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
    0xB2186000 H:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
    0xBA7FB000 H:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
    0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
  21. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    Download OTL to your Desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Under the Custom Scan box paste this in:

    %systemroot%\*. /mp /s
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %PROGRAMFILES%\Common Files\*.*
    %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
    %PROGRAMFILES%\Internet Explorer\*.tmp
    %PROGRAMFILES%\Internet Explorer\*.dat
    %USERPROFILE%\My Documents\*.exe
    %systemroot%\SECURITY\Database\*.sdb /x
    %systemroot%\Driver Cache\*.*
    %PROGRAMFILES%\Mozilla Firefox\0*.exe
    %ProgramFiles%\Microsoft Common\*.*
    %USERPROFILE%\Favorites\*.url /x
    %ALLUSERSPROFILE%\*.dat /x
    dir /b "%systemroot%\system32\*.exe" | find /i " " /c
    dir /b "%systemroot%\*.exe" | find /i " " /c
    %PROGRAMFILES%\Mozilla Firefox\*.dat
    %USERPROFILE%\Cookies\*.txt /x
    %systemroot%\pchealth\helpctr\System\*.exe /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  22. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    I just have to go out to run fast. Is it ok to delete all these programs I am running each time? My desktop is getting full of them and I am starting to get comfused
  23. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    Leave them alone for now. We may still need them.
  24. topwop2

    topwop2 TS Rookie Topic Starter Posts: 33

    Is there a light at the end of this tunnel?
  25. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    I have no answer for you yet.
    Proceed with OTL.

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