Broni! Thank you for bearing with me! eh... I'm having issue again. I can't see the page: http://support.microsoft.com/kb/948247 I don't dare to run the combofix yet...... before I create the restore point... is it possible that I don't have anything that require me to disable? I used to have MCAFEE ANTIVIRUS but then I've deleted it since it wasn't working anymore. I checked and it's no longer in the list of software available on this laptop. Thank you!