Can't launch Remote Desktop Connection

[cindycam]

Hello,

I am having an issue with a windows xp professional workstation. I believe the issue is related to possibly a corrupt registry setting? When I attempt to open an rdp session, it does nothing. No error message at all or behavior like it is attempting to open. I tried to re-install hoping I can just repair but i got an error indicating that the program was already installed and did not get a repair option. I ran a malware program to see if I can fix any infections. That did not seem to help after the infections were removed.

Any ideas?

 

[raybay]

With Windows XP Professional, you can boot to the WXPP install or recovery disk, and then look for the choice or R for Repair (not R for Repair Console) and reinstall Windows XP without damaging the rest of the install.
However it is always very wise to attempt to make a backup first.

 

[DelJo63]

run->services.msc

scroll to Remote Desktop Help and make sure it is at least MANUAL start or Automatic start.
RPC is also required

 

[cindycam]

Thanks, yes all the services are running.