Cant start up PC, failed to initialize?

By Exhonour
May 2, 2009
  1. My cousin stars up his PC and he gets error "The application failed to Initialize properly". He tried going into safe mode, he gets same error. He tried going into recovery centre, he gets error that ask for password that he cant get. He tried going into last known good configuration, it just restarts and same error.

    What to do?
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    1. What is the application?
    2. Look into Event Viewer for Error corresponding to time of the message:

    You did not give up your OS, do the following is for Windows XP:

    Start> Run> type in eventvwr

    He shuldn't need to use the Recovery Console for this.
  3. Exhonour

    Exhonour TS Rookie Topic Starter Posts: 36

    He cant start the PC at all, it doesnt let him pick the user. Its just a black screen with cursor after the error.

    He says the application is something like LSASSS.exe
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    Spelling and the case of the first letter is very important for this because:

    lsasss.exe or lsasss process info for w32/Sasser.E Worm.

    It can show as either Name: LSASS SVR
    Filename: lsasss.exe
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