Can't use Windows Update after virus removal

By Scarlet52698
Jan 4, 2012
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  1. The amazing Broni was kind enough to guide me in eradicating a very nasty virus that infected my laptop last week. While the machine is clean, I can no longer use Windows update or update Microsoft Security Essentials. If anyone can help me fix this, I'd be grateful. Thanks!

    Using Windows Vista OS x86
  2. bazz2004

    bazz2004 TS Evangelist Posts: 1,582   +248

    If you’re lucky it’s just that the necessary Windows service is turned off. Open Control Panel, Administrative Tools and check the Computer Services that are running. There will be an entry for Automatic Updates. If it’s turned off, right click the entry, select Properties and choose Automatic Start-up.
  3. Scarlet52698

    Scarlet52698 TS Rookie Topic Starter Posts: 36

    Yeah, I checked that and it is already set to automatic.
  4. bazz2004

    bazz2004 TS Evangelist Posts: 1,582   +248

    Does it say "Started" under the Status column? There's a Refresh and Restart option that might help.

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