CD/DVD drive

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XP system recognises CD drive but won't read it. Installed DVD but although properties state device is working okay, when icon is double clicked message states 'Insert CD/DVD into drive'. Renewed cable to motherboard - no effect.
I wonder if fault is with Motherboard or OS software.
 
try this

right click on my computer go to properties then click the hardware tab and then click device manager. Remove the DVD rom from the harware list and reboot
 
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