Chrome update breaks Hollywood editors' Mac Pros

[midian182]

What just happened? Major bugs caused by updates aren’t unheard of, but this one from Google affected some high-profile names in the TV and movie industry, including the entire editing team on Modern Family.

As reported by Variety, a data corruption error that caused Mac Pro workstations to become unusable started affecting Hollywood studios on Monday. Video editors found that their machines were refusing to reboot, and while it was initially suspected that Avid’s Media Composer software was the problem, seeing as it was present on all the Macs, Google later confirmed the error was the result of a Chrome update.

“We recently discovered that a Chrome update may have shipped with a bug that damages the file system on macOS machines,” wrote a Google support employee. "We’ve paused the release while we finalize a new update that addresses the problem.”

It turns out the cause of the problem was a recent release of Google’s Keystone software (version 1.2.13.75), which is included in Chrome to download browser updates automatically.

The Keystone bug damaged the file systems on macs that had their System Integrity Protection (SIP) disabled. SIP is designed to prevent malicious software from modifying and corrupting core system files.

Anyone who had disabled SIP or was running a Mac with OS X 10.10 Yosemite or earlier, which don’t support the feature, could have been affected.

Most users won’t have a reason to disable SIP, but it’s thought many video editors do so to work with the external audio and video devices used in professional editing.

Google has published instructions on how to fix an affected machine, which involves booting into recovery mode and using the Terminal application.

Permalink to story.

https://www.techspot.com/news/82057-chrome-update-breaks-hollywood-editors-mac-pros.html

 

[Uncle Al]

The Elephant in the room will be, what if any damages Google may be presented with and if they will honor those claims. If so, they are good to their word, if not, all creative groups in the industry should take notice and vote with their pocket books!

 

[cliffordcooley]

Anyone who had disabled SIP or was running a Mac with OS X 10.10 Yosemite or earlier, which don’t support the feature, could have been affected.

Most users won’t have a reason to disable SIP, but it’s thought many video editors do so to work with the external audio and video devices used in professional editing.

"Anyone who had disabled SIP"
"many video editors do so to work with the external audio and video devices used in professional editing."

That would make them responsible for their own machine when updating. Just like I'm responsible when I turn off "User Account Control" on Windows. Sucks though when you do so from a trusted source. The updates being automated and breaking systems, would be the only citation I would issue.

Yeah MS I'm looking at you. You push out updates every 6 months to stay updated. But your driver bank is sometimes several years old. Update your own drivers store, before pushing out automated updates on others.

 

[wiyosaya]

The Keystone bug damaged the file systems on macs that had their System Integrity Protection (SIP) disabled. SIP is designed to prevent malicious software from modifying and corrupting core system files.

The irony in this is hilarious. So if SIP is turned off and crum's update goes right ahead and corrupts the core system files, I guess this means that crum is malicious software.

 

[wiyosaya]

The Elephant in the room will be, what if any damages Google may be presented with and if they will honor those claims. If so, they are good to their word, if not, all creative groups in the industry should take notice and vote with their pocket books!

There is probably a section in the user agreement (that no one reads when installing crum) that reads something along the lines of "you agree to indemnify gagme if crum trashes your system".

 

[JaredTheDragon]

The real irony is anyone in content-creation even still using Macs in the first place. They were never relevant; they were and are only for lazy folk who can't do math.