CiD Browser pop ups, are they infection/Trojan

By bronte100
Sep 1, 2008
  1. Since yesterday whenever I open Internet explorer, I keep getting lots of new windows opening up with the name CiD and then different advertising company addresses attached. This has been happening since my daughter installed MSN Plus Live. I have also experienced hearing an american radio station blaring from my laptop, but this happens when no windows are open on the task bar.

    I have run Microsoft Onecare to check for viruses and Adaware for popups, but nothing has been found.

    I have uninstalled MSN Plus Live, but the problem is still happening.

    Can anyone shed any light for me.

  2. AurelloSoft

    AurelloSoft TS Rookie Posts: 30

  3. bronte100

    bronte100 TS Rookie Topic Starter

    CiD - browser pop ups

    Thanks for your reply.
    I have gone through and run the Viruses/Spyware/Malware, preliminary removal instructions as you suggested and have attached the logs.

    I am still experiencing unwanted pop ups with the name CiD included in the title bar. Initially they were harmless enough looking advertising, but yesterday a browser page with hard core pornography was opened onto my desktop. Not what I want my child to see.

    When running SS&D, it detected 1 Malware entry called NoAdware, but was unable to remove it.

    On step13, I was unable to run my Microsoft OneCare antivirus programme in safe mode. It would not allow me.

    Everything else has been done.
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