Comp Freeze with minidump!

By lucb10 ยท 7 replies
Apr 17, 2006
  1. Each time i open a 3d application (Any Game), after about 5 min. my comp either freezes, restarts or there's a blue screen without anything written. I have the latest drivers and bios and the temp seemes to be fine (about 39 to 47 degrees celcius). After restarting my comp. i get sometimes a minidump. Can someone tell me whats wrong with my computer?

    My Comp:
    Pentium 4 2.40GHz
    512 mb ram
    256mb Ati Radeon 9550
    Realtek AC97 Audio
    Win. Xp service pack 2
    DirectX 9.0c
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    All your minidumps are corrupt and unreadable. This is a sign of faulty ram/psu.

    Go HERE and follow the instructions.

    Also, check that your psu is putting out enough power for your system.

    Regards Howard :wave: :wave:
  3. lucb10

    lucb10 TS Rookie Topic Starter

    Here, this one should be readable. Im no expert at dump files but does this one with the others mean that i have corrupted ram? And yes i already ran memtest so now im gonna try removing one by one my ram sticks and see if that helps. Thx for all you have done :D
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your minidump crashes at portcls.sys. This is the Windows Port Class (Class Driver for Port/Miniport Devices). It also references ALCXWDM.SYS. this is part of your onboard sound drivers. It has a bugcheck of 0A.

    Your miniump references nhl06.exe(NHL06) as the owning process. Try uninstalling and reinstalling the game. also, check for any updates/patches that may be available.

    I still suggest you follow the instructions I gave you.

    Regards Howard :)
  5. lucb10

    lucb10 TS Rookie Topic Starter

    Thx for all your help. I removed one of my ram sticks and now it works fine. i guess im gonna have to buy a new one!
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Glad your problem appears to be solved.

    Thanks for your feedback.

    Regards Howard :)
  7. Tedster

    Tedster Techspot old timer..... Posts: 6,002   +15

    your only minidump points to a corrupted onboard sound driver. This alone is insufficient info. Zip up a few more minidumps
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Tedster. lucb10 has posted 6 minidumps altogether, 5 of which were corrupt and unreadable. As you know corrupt minidumps are a sign of faulty ram/psu.

    The fact that removing on of the ram sticks seems to have resolved the problem, is further evidence of a ram problem.

    Regards Howard :)
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