computer and internet not working...shell32.dll and HJT logfile

By hbob82
Mar 17, 2007
  1. ive been having some problems with internet and computer functions....i dont really know that much about computers in general, except when mine is being gay. AVG free said i have a problem with shell32.dll and also another .dll file, something like ncktolr.dll, which i deleted, prolly a bad call, and also my wireless internet keeps opening like this internet gateway thing which messes with my internet...i dunno, heres the logfile.
  2. Didou

    Didou Bowtie extraordinair! Posts: 4,274

    I've had to edit your thread title. Don't let it happen again.
  3. kitty500cat

    kitty500cat TS Evangelist Posts: 2,154   +6

    Hello, welcome to TechSpot.

    Your HJT log is clean. Was the name of the file you deleted ntoskrnl.exe? cuz that's a legitimate file. shell32.dll is also legitimate; it's a part of Windows. Have you tried reinstalling the drivers for your wireless networking hardware? It looks, from your HJT log, as if AOL gave you a CD to help you set up your Internet connection. Try reinstalling that software as well.

    Regards :)
  4. hbob82

    hbob82 TS Rookie Topic Starter


    ok thanks a lot...i'll try that with the drivers. thanks again.
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