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Computer crashing/restarting when playing games

By Ross Beaton ยท 4 replies
Aug 10, 2012
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  1. My tower is barley a month old and is already having carshing and restarting issues when im playing games basicly I can be playing a game for like 10 mins then it will crash and restart. As its such a new tower im guessing graphics card psu. Heres the whole tower http://www.aria.co.uk/SuperSpecials...rebones+Kit+w/+3+FREE+Games!+?productId=50872

    im not sure of the graphics card as its borrowed I know its a Gforce of some description.

    The game im playing is dirt showdown its a driving game.

    I should add its a 2gb graphics card and the towers not over heating so my guess is psu
  2. mike1959

    mike1959 TS Evangelist Posts: 1,020   +55

    Hi, You should find out what Graphic card you have, and download the correct driver for it.
    A clue is that you say it crashes when playing games, but does it crash if you open 'Computer' screen, or say 'Notepad'?
    If you just booted the pc and did nothing, just left it on the Desktop screen, would it crash then? ( No, I am guessing.)
    So if you can uninstall your current graphic card driver, that's, 'Device manager' ,Look for 'Display adapters',
    Click on the tiny arrow to the left of the word 'Display adapters'.
    Right click on the name of your card.
    Then, 'Properties', 'Driver' tab, 'uninstall driver'.
    Reboot the pc, let Windows install a generic driver. (Just wait , it will happen and notify you near the taskbar.)
    Go to the Nvidia website, choose 'Support', then 'Download drivers' then 'Option 2' Automatically detect card.
    That should find the correct driver for your card.
    If it does not, then in your 'Search for files and folders' box, type 'dxdiag'. In the display tab you will see the type of card you have. Go back to the Nvidia site and search for it manually. Get the correct version 32 or 64 bit.
    If your problem is the wrong driver, it should now be fixed. If it's the PSU overheating, then you will need to upgrade it.
    Hope this makes sense.
    Ross Beaton likes this.
  3. Ross Beaton

    Ross Beaton TS Rookie Topic Starter

    Thank you it only crashes and restarts when playing games fine on the internet and doing everything else the tower isnt getting hot so not a psu issue ill try the driver dowload. Again thank you
  4. Ranger12

    Ranger12 TS Evangelist Posts: 620   +122

    Depending on what video card you have installed the PSU may not he able to supply enough power. This could cause crashing and restarting when running games as the video card is being more heavily used than during web surfing and what not. We won't know for sure though unless we know what make/model the videocard is.
  5. Ross Beaton

    Ross Beaton TS Rookie Topic Starter

    Ive found the name its a NVIDIA GeForce 9800 GTX/9800 GTX+ Its a 2 gb graphics card

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