Computer doesnt show desktop, start menu

By willywinky
Dec 9, 2008
  1. hi,

    OS - Win XP SP3

    i ran some pretty complicated malware-removal programs since my PC (on the office network) was showing loads of trojans and other malware. in the order of running, i ran Malwarebytes, MGTools, Combofix with the windows recovery option. Then, on not having found anything substantial, I uninstalled Combofix with the /u optiom and deleted C:Combofix and later, proceeded to delete C:MGTools.

    Post this, I ran SuperANTIspyware.Found some malware by the last named. I cleaned up the PC of all the crap and then, did a reboot.

    The PC allows me to do a Ctrl+Alt+Del log in, and once I hit Return after entering the password, it just shows me the blue background to the desktop - No items, no menus.

    Same thing happens in safe mode.

    Ran a SFC Scannow. Gave it the original boot disk. Rebooted after SFC. Again, the system wont move beyond the blue screen. Later, I discovered a solution.

    1. I do a Ctrl Alt Del
    2. go to File
    3. go to New Task (Run)
    4. Type explorer.exe

    and everything is alright.

    But on trying to reboot, the blue screen is a constant.

    Tried System Restore post this - doesnt allow me to go to Yesterdays date. Allows me only to go back to four hours prior to now.

    When SFC Scannnow did not help me, what will?
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

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