snowchick7669
Posts: 593 +0
Okay, here's an interesting little problem for my Friday.
I have a machine here that when first turned on it will load the BIOS screen but then proceeds to go into Stand By afterwards. If you turn the computer off and turn it back on, then it boots perfectly fine with no issues. This happens every time from a cold boot
This computer had a few viruses, that were blocking me installing any programs. I managed to catch the Autorun virus and a couple of others. I can't list the rest as I forgot to write them down However this problem was occurring beforehand as well
Job was initially for malware, which got cleaned out. So no actual physical hardware was tested to my knowledge.
Just wondering if anyone has come across this before and may be able to point me in the right direction on where to start (don't expect you to solve it, just am open minded to thoughts). Btw I don't have the machine here with me, I have just been asked by my other tech to help diagnose
Note: The machine is an HP Pavilion a1000
I have a machine here that when first turned on it will load the BIOS screen but then proceeds to go into Stand By afterwards. If you turn the computer off and turn it back on, then it boots perfectly fine with no issues. This happens every time from a cold boot
This computer had a few viruses, that were blocking me installing any programs. I managed to catch the Autorun virus and a couple of others. I can't list the rest as I forgot to write them down However this problem was occurring beforehand as well
Job was initially for malware, which got cleaned out. So no actual physical hardware was tested to my knowledge.
Just wondering if anyone has come across this before and may be able to point me in the right direction on where to start (don't expect you to solve it, just am open minded to thoughts). Btw I don't have the machine here with me, I have just been asked by my other tech to help diagnose
Note: The machine is an HP Pavilion a1000